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Need help/answer ASAP...

  1. #1
    Default Need help/answer ASAP...
    Medical Coding Books
    If I and another individual, who hold the titles of Chief Quality Officer and Administrator, audit our practices inpatient/outpatient coding and find that our inpatient coding is way below par-but the Practice decides to only provide an educational in-service and not re-audit for awhile, would we be held responsible for knowing this information and not reporting/re-auditing if we had any future audits from a RAC or insurer? I'm concerned with the "once you know there is a problem, you have knowledge that must be fixed." How can we protect ourselves from the Practice's decision?

    Thanks!
    Jennifer

  2. #2
    Location
    San Antonio, Tx
    Posts
    73
    Default
    Document your findings and send them up the chain. I would suggest you do this via the e-mail so you can have proof of filing (no pun intended). This should cover you because you found the problem and passed it on to the CEO or whom ever your supervisor is.
    Ray Galvez CPC

  3. #3
    Default
    That's what we are afraid of. Since we have knowledge that the coding is incorrect, we feel that our the original audit should be expanded and done within 30 days from the educational session. The worst part is my direct supervisors are the COO and the physicians. Not all of the physicians are aware of the decision made by the COO/Corporate Compliance Officer and the Clinical Compliance Officer/1 of our MDs. I beleive all parties should decide.

  4. #4
    Default
    I have a meeting with the COO/CCO and the Clinical Compliance Officer tomorrow. I hope they see my side of things and change their minds. Wish me luck!

  5. #5
    Location
    Swainsboro/Statesboro, GA
    Posts
    753
    Default Interesting
    I hope your meeting today will have a positive outcome.

    From my interpretations of the CMS guidelines, it's not that you have to correct a problem or issue once it is discovered, but if you fail to correct and the failure does involve inappropriate payments from Medicare or another government payers, those providers receiving the inappropriate payments could be subject to additional penalties and possibly other corrective actions.

    I guess it goes without saying that events you have described are how the majority of whistle-blower cases are discovered. The employee discovers inappropriate actions and/or payments, follows the procedure for reporting within the organization, but nothing changes. That employee reports the issue to the government authorities, and they investigate to determine whether actions should be brought against the provider.

    If possible, I hope you let us know the outcome of your meeting today.
    Freda Brinson, CPC, CPC-H, CEMC
    2014 President AAPC Swainsboro, GA Chapter
    Past President - 2012, 2008; Past Vice President - 2013, Past Education Officer - 2009 of Savannah, GA Chapter
    Past Member AAPCCA Board of Directors (2009-2012)
    brinsonfr@sjchs.org

  6. #6
    Question
    Quote Originally Posted by mdunn View Post
    Not necessarily, I have always been told that if you are a aware of a problem you should let you superior know and if the problem is not corrected you are to quit or report them. I know that is really hard to digest because we feel like we can't just up and quit our jobs. I know someone that found a problem within her company and repeatedly reported it to her superiors via email and in the end when an audit happened the OIG found her emails and she was the one fined.....thousands of dollars.
    I find this very interesting. Actually, very scary to be honest. So what was the basis of going after her alone? If at all possible I would really appreciate more details about what happened. I am dealing with lots of incorrect things. I report them to the appropriate people, but I ultimately have no power to change most of them. Which I would imagine many coders/auditors are in the same boat as me when it comes to authority. I find, I advise, I correct what I see, but many times I find the same thing again and again and again everytime I look. Your post is making me think I could be hung out to dry due to the inaction of others.

    Laura, CPC, CEMC

  7. #7
    Default
    Well, after an hour and a VERY intense conversation, I convinced them to let me pre-audit all admissions and consults for a month to ensure that the docs are coding appropriately. I have to provide an education in-service first and then follow-up with each provider who is deficient. A much better response today than what the original plan was!!

  8. #8
    Location
    Columbia, MO
    Posts
    12,529
    Default
    Good for you! Proof that we CAN make a difference. You Go Girl!!!

    Debra A. Mitchell, MSPH, CPC-H

  9. #9
    Location
    Charleston, South Carolina
    Posts
    641
    Cool
    Jenn,

    Good for you! Hope your education proves helpful to your providers and as you move forward, things get much better.

    Way to go!
    Machelle Morningstar, CPC, COC, CEMC, COSC
    AHIMA Approved ICD-10-CM/PCS Trainer

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