Kristen H. Wager 203-483-7908
229 Branford Rd. Unit 514 North Branford, CT. 06471
Professional Profile
Medical Billing Office Supervisor; CPC certified.
• Extensive knowledge in the field of Cardiology
• Exceptional Communication skills
• Extraordinary work ethic with dedication and loyalty
• Training skills for co-workers and physicians of CPT and ICD-9 coding • Experience resolving IT issues
• Ability to effectively identify problems and discrepancies, suggest corrective action and implement resolution
• Goal-oriented professional
• Experience in developing objectives and operational plans to meet goals and strategic plans
Summary of Qualifications

• Instituted and organized layout for office charge entry, payment posting, and hospital billing.
• Developed new encounter form with most current and common CPT and ICD-9 codes
• Resolution of all office issues including payment and denial problems, medical office software concerns, all coding questions surrounding office charges and hospital procedures.
• Active Office Manager in absence of current office manager and in absence of office manager for 6 months.
• Tracking of data entry for hospital procedures and office charges.
• Analyzed financial month end closing reports
• Improved functionality and organized business office.
• Keep myself and staff updated on all changes in coding and insurance companies.
• Established excellent working relationship with physicians and administrator.
• Attendance on many workshops and seminars for coding and office management.
Work History
Billing Office Supervisor Cardiology Assoc. of New Haven, North Haven, CT April 2003- present
hairstylist Permanent Solutions, North Branford, Ct October 2001-April 2003
hairstylist Paul and Company, Branford, Ct June 1997-October 2001

CPC certification The Medical Coding Academy, Branford, Ct instructor: Kelly Anastasio 2006

Medical Billing Specialist Gateway Community College 2003
North Haven, Ct

Hairdresser Gal-Mar Academy of Hairdressing 1993
North Haven, Ct.

High School Diploma Wilbur Cross High School 1991


Available upon request.