No you can not change this. This is a benefit issue, not a coding issue.
If you do a pregnancy test you have a reason, you don't wait for the results to bill, what are they talking about? You have a missed period, you have unprotected sex, you have contraception management, etc. The point is the dx doesn't change after the fact on a pregnancy test either regardless of the outcome.
Insurance companies are really good at placing blame on providers. Sure they will pay for it if we code it different, they just fail to mention to the patient this is fraud on the providers part and all the fun stuff that happens to those who commit fraud.
Good luck, your not alone!
Laura, CPC, CEMC
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