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CPC-A Looking for Opportunity in Sioux Falls, SD

  1. Default CPC-A Looking for Opportunity in Sioux Falls, SD
    Medical Coding Books
    If there are any opportunities in or near Sioux Falls, SD, please contact me at imayo@sio.midco.net.

    Below please find my resume.

    Sincerely,
    Isaac Mayo, CPC-A

    PROFESSIONAL SUMMARY
    * Detail-oriented, credentialed Certified Professional Coder, skilled in ICD-9-CM, CPT, and HCPCS Level II.
    *Superior knowledge and skill in compliance, reimbursement, HIPAA, and fiscal management regulations.
    *Compassionate, understanding customer care provider who quickly solves problems and ensures customer satisfaction.
    *Personable, mature professional who establishes effective working relationships with physicians, clients and colleagues.
    *Education in veterinary studies established a solid background in medical practices and medical terminology.
    *Advanced knowledge and understanding of anatomy, physiology, health sciences and disease processes.
    *Co-authored numerous articles, manuals and books related to health science, animal care, and other technical subjects.
    *Proficient in computer operations and applications; experienced in rewriting or enhancing software and applications.
    *Excellent troubleshooting and problem-solving skills; anticipates problems and formulates practical responses.
    *Pleasant, dependable team player who contributes to an energetic, low-stress, unified working environment.

    EDUCATION
    UNITED STATES CAREER INSTITUTE, Ft. Collins, CO
    Diploma — Medical Coding; Diploma — Medical Transcription
    OBERLIN COLLEGE, Oberlin, OH
    Bachelor of Arts — Psychology and Communications

    PROFESSIONAL EXPERIENCE
    MIDCO CALL CENTER, Sioux Falls, SD 2008 – 2009
    Inbound Call Center Supervisor
    • Supervised call center metrics, including efficiency, abandon rate, and service level; assisted agents with problems.
    • Acted as liaison between agents and account coordinators regarding all account issues.
    • Promoted to Supervisor from Call Center Agent after only 6 months.

    COMMUNICATION SERVICE FOR THE DEAF, Sioux Falls, SD 2005 – 2007
    Team Leader / Supervisor
    • Directly supervised team of 25 agents; handled scheduling, training, work performance issues, attendance issues, commendations, incentives, cost controls, customer complaints, and quality assurance.
    • Implemented Work Performance database for entire center; devised new database program in Microsoft Access and SQL for easier information retrieval.
    • Promoted to Team Leader / Supervisor from Communication Assistant after only 1.5 years.

    PROTOCOL CONTACT CENTER, Covington, LA 2004
    Telephone Service Representative
    • Served as CSR in high-volume call center; quickly accelerated from handling one account to nearly 20.
    • Consistently noted by supervisors for high productivity and ability to solve problems independently.
    WEGMANS FOOD & PHARMACY / TOPS FRIENDLY MARKET, Ithaca, NY 2000 – 2003
    Front-End Supervisor / Assistant Pricing Supervisor
    • Oversaw front-end financial, staffing, customer service, and operational aspects of supermarket conglomerate.
    • Supervised staff of 100+ employees, including: scheduling, training, evaluations, incentives, and discipline.
    • Scheduled man hours in accordance with customer volume; maintained labor costs within budgetary parameters.
    • Ensured 100% pricing and scanning accuracy; exercised extensive detail-oriented data entry.
    • Created and implemented system for changing 3,000+ prices overnight each week.

    ADDITIONAL PROFESSIONAL EXPERIENCE
    INDEPENDENT CONTRACTOR, Los Angeles, CA
    Freelance Television Associate Producer, Director
    • Responsible for day-to-day line production; reported directly to executive producers and network executives for numerous major network and syndicated television shows.
    • Managed timing, editing, budgeting, and script supervision for various productions.
    • Worked directly with talent, including Carroll O'Connor, Jean Stapleton, and Rob Reiner.
    • Partial list of productions includes: Family Feud, All in the Family, Real Life Heroes, Match Game, Scrabble.

  2. Default
    Hello! You should keep an eye on Avera and Sanford websites as there are alot in SF that are always opening up. I am not sure about what other places would be offering job openings.

    Jennie Morrison
    CPC
    Pierre,SD

Similar Threads

  1. CPC-A Looking for Opportunity in Sioux Falls, SD
    By imayo1 in forum Resume Postings
    Replies: 0
    Last Post: 01-04-2010, 10:37 PM

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