Kimberly Rivera, CPC-A
2312 Creekview Drive
Virginia Beach, Virginia 23464
(757) 471-4940
Email address:

Secure a position as a Medical Billing and Coding Specialist in a medical office and/or hospital.

Highlight of Qualifications
• Certified in Medical Billing and Coding
• Knowledge of Medical Terminology, CPT, ICD-9 CM and HCPCS Level II
• Processed Title XVIII secondary claims for billing purposes
• Member of the AAPC since 2009
• Possess work experience in a medical office setting
• Outstanding Customer Service Skills

Work History
Customer Service
• Handled a 4-line telephone system
• Successfully assisted customers in various transactions such as applying payments, making adjustments, returns and opened one to two new accounts on a daily basis
• Assisted three to five Outside/Inside sales people
• Adhered to strict deadlines and maintained a high level of organizing responsibilities
• Worked directly with customers via the telephone and solved their disputes
• Knowledge of working in a fast-paced retail environment

Computer Experience
• Updated patient medical accounts utilizing Misys Tiger Healthcare System
• Input daily on average 50 - 60 data entry forms
• Extensive Microsoft skills in Word, Excel, and Access
• Processed office materials online with large multi-media companies

Employment History
Medical Billing & Coding (Volunteer)
• Cardiac Diagnostic & Treatment Center, Portsmouth, VA Present
• MACYS, Garden City, NY 2005 โ€“ 2009
Office Assistant
• Champion Window Company, Plainview, NY 2004 โ€“ 2005
• Newsday, Melville, NY 1998 โ€“ 2004
Order Entry Clerk
• Newsday, Melville, NY 1995 โ€“ 1998

• Certified Professional Coder, AAPC, 2010
• Certificate in Medical Billing and Coding, Tidewater Community College Norfolk, Virginia, 2009
• Bachelors Degree in Management Information Systems, SUNY at Old Westbury Westbury, NY