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Collection Charge

  1. #1
    Question Collection Charge
    Exam Training Packages
    Our office utilizes a collection agency. We lose 50% once it hits the collections phase. Are there any offices that charge a flat fee to the patient to try and recoup some of this amount? We have been told to charge a reasonable amount, however, what is reasonable? Any help would be great!

    Thanks,
    Sarah
    Sarah M. Price, CPC
    Patient Accounts Representative
    Michigan Spine and Pain
    sprice@michiganspineandpain.com

  2. #2
    Location
    Tuscaloosa, AL
    Posts
    92
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    We charge a 30% collection fee to our patients, the same amount we are charged, if we send them to outside collections. Our patients sign something each time they are seen that states their agreement to pay "billing fees, attorney's fee, court costs, and other reasonable costs of collection" if they fail to pay.
    Jerri, CPC

  3. #3
    Default
    Quote Originally Posted by jthweatt View Post
    We charge a 30% collection fee to our patients, the same amount we are charged, if we send them to outside collections. Our patients sign something each time they are seen that states their agreement to pay "billing fees, attorney's fee, court costs, and other reasonable costs of collection" if they fail to pay.
    My office does the same charges 30%.
    Roxanne Thames CPC, CPC-I, CEMC
    rthamescpci@gmail.com


    "Remember the greatest gift is not found in the store but in the heart of true friends"

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