As a newly certified medical coder, I seek an opportunity to gain valuable experience in the Atlanta, GA area. My resume follows detailing my past experience.

Gilbert F. White
6823 Arabian Terrace, Lithonia, GA 30038

A newly certified, CPC-A, focused individual with superior skills in ICD-9, HCPCS and CPT coding searching for an opportunity to use newly acquired skills in medical office administration in a hospital or office setting. Strong skills in Microsoft Office and other computer applications combined with varied experiences in office and medical administration making candidate an excellent addition to a team of professionals.

Skills and Qualifications

• Answered multi-line phone system within the first two rings to handle calls with vendors and subcontractors regarding payment to vendors for services or locating project managers for concerns regarding a construction project
• Answered on average 50 calls per day
• Utilized Microsoft Office Word, Excel, and PowerPoint to create letters, labels, and memos from meetings, listings names, addresses, and phone numbers, and presentations for supervisor’s use
• Created an efficient file system organized by using a unique code for each vendor and subcontractor cross referenced to a master file maintaining confidentiality
• Performed accounts payable functions to assure subcontractor payment
• Processed payments within a day of receipt and double checked to avoid errors
• Maintained 95% completion of payments and worked with corporate office to correct errors in subcontractor or vendor payments

Customer Service
• Effectively provided service to customers with complaints by listening and directly addressing problem situations
• Proactively developed methods of exceeding customer expectations by inquiring about opportunities for better service
• Focused on dealing with individual customer concerns in a timely manner, while keeping customers informed of progress
• Helped customers with issues by making sure the appropriate person was aware and engaged in solving the problem

Patient Care
• Took blood pressures, recorded respiration rate, temperature, and pulse
• Performed bed baths for bed bound or other patients needing assistance
• Maintained an accurate record of all activities in the patient’s chart

Professional Experience

Savitz Field & Focus, Atlanta, GA Recruiter 4/08 to 8/08
Dekalb Medical Center, Decatur, GA Patient Care Technician 5/05 to 6/06
Williams Russell & Johnson, Atlanta, GA Administrative Assistant 11/99 to 5/02

Herzing University Atlanta, GA
Associate of Science in Medical Billing and Insurance Coding
• Coursework has focused on ICD-9-CM, HCPCS, and CPT coding along with insurance reimbursement and medical office procedures
• Graduated May 2010, GPA of 3.90 on the President’s list