Rita Patel
47 Topsail Lane, Mystic, CT 06355
(860) 572-0142

• Highly motivated professional with success in Health care field
• Well organized and proficient at multitasking and prioritizing.
• Efficient, economical, detail oriented, and focused with great
personality and the highest integrity
• Proven ability in providing outstanding customer service; excellent
people skills
• Skilled troubleshooter adept in identifying problems and
implementing solutions
• Computer skills include LIS, MS Office and Internet savvy

Project Management
Goal Setting & Strategic Planning & Shared Decision Making
Process Management & Procedure Development & Improvement
Productivity Improvement
Data Analysis & Assessment

University of Bridgeport, Bridgeport, CT

MEDICAL CODING: Allied Medical school
AAPC Certified

Yale New Haven Hospital New Haven, CT Contracting Project Management, 12/2008 –4/2009
• Evaluated and planed for microbiology department need for SOFT
LIS system
• Support to define dictionaries for test procedures for Microbiology
• Project lead to define Requirements Rules, Reflex ordering, Reporting
results, Creating Messages for user alerts for new systems and also
developed auto billing charges for Microbiology Dept.
• Defined and facilitated custom client reports for Nursing homes,
Billing for Microbiology and Quality Control reports

Pfizer, R&D Groton, CT Contracting Lab Associate, 5/2008 –8/2008
• Performed Susceptibility testing Using manual MIC procedures
• Check antimicrobial activity of different compounds for pathogenic
• Monitor growth curve using PK-PD and killing curve
• Documentation of record & Technical data analysis

Backus Hospital, Norwich, CT Section Supervisor, 6/1992 –1/2008
• Laboratory testing ( Microbiology, Immunology) , planning,
organizing, managing and monitoring
• Updated procedures for current practices and communicated
changes to appropriate departments for pre-analytical, analytical
and post analytical staff. Trained technologist for new procedures
• Developing, executing and following QC, QA and QI programs
• Pass through CAP, State and JCAHO inspections, Acted as a CAP
inspector for other hospital
• Customer liaison member for Safety, CPT4 code review
• Patient Registration, ICD codes, ABN notice requirements

REFERENCES: Available upon request