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Waiving Co-Pays

  1. #1
    Modesto California
    Question Waiving Co-Pays
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    We recently have had a new doctor join us after closing his private practice. Some of his patients followed him here. He use to waive their co-pays and we do not. I called Blue Cross and they said that iti is illegal to routinely waive co-apys or deductibles and that it violates our contract with them to collect. Has any one else heard the same thing?

  2. #2
    Default Yes
    The only time it is acceptable is in cases of documented financial hardship.

    Laura, CPC, CPMA, CEMC

  3. #3
    Modesto California
    Medical Billing
    Thank you. I knew it but I just wanted to verify it. Thanks so much.

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