Lisa Gardiner CPC-A

79 Grand Ave

Vernon, CT 06066

Telephone: 860-794-6997



To obtain a challenging career at a progressive company utilizing my attention to detail, strong work ethic, extensive customer service background and the skills I have acquired through my education and professional employment of 20 years.


Retail Associate 2009-Present

Simoniz USA Bolton, CT

• Receive retail orders via fax or electronic transmission.

• Review purchase orders for accuracy meeting shipping and delivery deadlines.

• Invoice customers upon confirmation of shipping product.

• Review invoices carefully for errors before sending to customers.

• Handle shipments to trade shows with careful attention to timeliness.

• Review payments received verifying accuracy; issuing credits when needed; dispute deductions taken by showing proof of delivery and requesting payment.

• Resolve customer issues.

Senior Account Manager 2001-2009

National Waste Associates East Hartford, CT

• Trained new hires.

• Created internal training documentation.

• Coordinated special client driven projects working with other departments.

• Prepared and maintained all related spreadsheets.

• Handled client and vendor issues to resolution.

• Reviewed leases and invoices; generated purchase orders; maintained accuracy.

• Met all service deadlines.

• Served as supervisor when required.

• Reviewed invoices for accuracy.

• Interacted with other departments to meet deadlines.

Account Administrator 1999-2000

DST South Windsor, CT

• Reviewed and coordinated changes to client data.

• Communicated daily with clients.

• Interacted with other departments to ensure accuracy of client product.

Parts/Service Coordinator 1996-1999

Ro-Vic Manchester, CT

• Maintained inventory in service department stock room.

• Ordered parts for customers, technicians and in-house use.

• Coordinated service calls for technicians.

• Generated work orders; received and processed shipments, maintained accuracy.

• Generated purchase orders for customer and technician billing.

• Staged orders to be shipped to clients.

• Supported customer service, processed inbound orders via phone and fax.


Health Claims Specialist 2009-2010

Branford Hall Career Institute Windsor, CT

Associates Degree, Communications 1992-1995

Manchester Community College Manchester, CT


• Experienced on AS400 System.

• Proficient at Microsoft Word and Excel, data processing, strong math skills.

• Knowledge of Medisoft, medical terminology, insurance claim forms, CPT, ICD-9, HCPCS, medical billing using both the 1500 form and UB-04 form

• Effectively uses office equipment IE: pc, fax machine, copier, etc.

• Certified in CPR and First Aid


Furnished Upon Request