Looking for entry level coding pos. or internship in NH (Rockingham County) or a position to get my foot in the door.

Hope Hoelzel
Raymond, NH 03077
Email: h.hoelzel08@gmail.com

To work with a company that values a trained/effective professional in billing/coding and that values ethical and productive effort to improve receivables and customer satisfaction.

•Customer Service 14+ yrs.
•Basic Medical Terminology/Anatomy
•Medical Coding using: ICD-9-CM, CPT 2010, & HCPCS 2009 Professional coding books
•Practiced with management software: Medisoft, eMedsys, Spring Charts, DH4, & CIS
•Completed mock CMS-1500 claim forms for Medicare, Medicaid, & multiple insurance claims
•Worked on Microsoft Office 2007: Word, Access, Excel, & Power Point
•CPR & First Aid Certified
•Experienced: keyboarding, general filing, copying, printing labels, working Medicare appeals, posting Medicare payments on DH4, & answering the phone
•Scheduled CAD drafting projects for specific deadlines
•Managed CAD drafting projects from start to finish
•Maintained Residential building code information for the office
•Checked other employee’s work for errors & standards
•Trained others the drafting standards of Epoch Homes
•Researched residential building codes
•Maintained clean environment
•Stocked items when requested or when low
•Work cooperatively with a wide range of personalities

Seacoast Career Schools – GPA: 3.86
Manchester, NH – Health Claim Specialist Nov. 2009-August 2010
Certificate of Completion - Health Claims Specialist

New Hampshire Technical Institute - GPA: 2.62
Concord, NH – Drafting Sept. 1991-May 1994
Degree: Associate in Engineering Technology w/
A major in Architectural Technology

Perfect Attendance award for 5 wk span, CPR and First Aid Certificates, Outstanding Student Award 12/22/09, Director's List 1/14/10 for work done between 11/16/09-12/17/09, Director's List 03/25/10 for work done between 02/08/09-03/11/09, Director's List 06/03/10 for work done between 04/19/09-05/20/09, Certificate of Recognition 02/25/10 for displaying exemplary professionalism and the willingness to mentor fellow peers.

July 2010 - Present
Dartmouth - Hitchcock - Bedford, NH
Externship - Volunteer
Post worker's comp. & Accident and Liability payments, mail CMS1500 forms, fill out Redeterminations for Medicare payments, fax requests for doctor's notes for the dates not paid listed on the EOB's and resubmit w/ the appropriate form, help others with their tasks to better the company.

June 2009 - July 2009
Epoch Homes - Pembroke, NH
CAD Drafter - Subcontractor
CAD Drafted residential and commercial floor plans of prelims and full sets of plans for approval by an inspection agency and the clients, maintained the cleanliness of the office.

Feb. 2009 - May 2009
M&C Children's Learning Place - Candia, NH
Daycare Substitute
Helped to maintain order and cleanliness in the rooms from toddlers to preschool aged children with a teacher, reorganize toys, observe children outside at recess for bad behavior and for their safety, covered shifts for teachers out on vacations, leave, etc., bathroom trained toddlers, changed infant's diapers, helped the teacher at nap time to put 10 to 12 toddlers to sleep, helped the teacher distribute snacks and lunches to the children, reorganized the children's belongings for pick time.

March 1998 - Dec. 2008
Epoch Homes - Pembroke, NH
CAD Drafter
CAD Drafted residential and commercial floor plans of prelims and full sets of plans for approval by an inspection agency and the clients, scheduled and maintained the drafting Dept.'s production and current work schedules, informed the president and vice president of mentioned schedules, trained new employees of the dept's drafting standards, performed code research, maintained up to date building codes for the drafting dept., answered the phone when clients and builders called with questions, helped others complete prioritized work to better the company, maintained the cleanliness of the office.

Furnished upon request