9249 Caracara Drive Jacksonville, FL 32210
Home: (904) 551-0998 Cell: (904) 994-0284 Email: derichardson2002@yahoo.com

To obtain a position in the healthcare field that will allow me the opportunity to utilize and expand on my knowledge, skills and abilities

ICD-9, CPT, HCPCS coding and understanding of Medical Terminology and Anatomy/Physiology
Knowledge of medical office structure with high level of attention to detail
Five years of corporate procedures and policies, client relations and communication techniques
Extensive computer training in MS Office. Also familiar with IDX and Allscripts system
Multi-tasked oriented and ability to handle significant amount of workload volume to meet deadlines while under minimal supervision

Diploma in Medical Billing & Coding Sanford Brown Institute, Jacksonville, FL August 2010
Bachelors of Arts in Business Administration Edward Waters College, Jacksonville, FL May 2004
Certified Professional Coder thru AAPC Jacksonville, FL Chapter October 2010

University of FL Normandy Family Practice Jacksonville, FL
Customer Service Representative-Intern 09/2010-10/2010
Performed clerical functions to service needs of patients including scheduling new and follow up appointments, answering questions and updating patient demographic information into system
Entered physicians' charges into automated billing system program utilizing ICD-9 and CPT codes
Prepared, scanned, and batched medical documents for electronic filing
Retrieved and requested medical records per physician's request
Effectively managed faxes and incoming mail and distributed to appropriate area

Sparta Special Servicing Jacksonville, FL
Bankruptcy Processor II/Timeline Management 06/2009-10/2009
Responsible for handling delinquent loans pursuant to investor, insurer, and federal guidelines and refer non performing loans to the attorney for motion for relief
Reviewed Proof of Claims and Agreed Orders for accuracy and set up correctly in client system
Monitored agreed orders to determine if Notice of Default is needed
Responded to issues and questions raised by the attorney and internal employees to ensure bankruptcy timelines are kept on track and minimize delays, losses and problems
Effectively managed Motion for Relief report semimonthly
Prepared Affidavit for delinquent loans

Lender Processing Services Jacksonville, FL
Bankruptcy Support Specialists 12/2007-05/2009
Audited bankruptcy files including acquisitions, write offs and discharge audits
Recorded bankruptcy payments on spreadsheet for ledger tracking
Analyzed mortgage payment history to determine appropriate action if delinquent
Assisted in training new hire employees and contract hires
Monitored bankruptcy tracking via court docket for any events that impacts original Bankruptcy Plan to recommend amending action

Winn-Dixie Stores (Corporate Office) Jacksonville, FL
Human Resources Processor 06/2004-12/2007
Provided operational support through the receipt and accurate processing of promotions/demotions, store transfers, new hire application, annual reviews, and termination documents
Collaborated with internal business partners to implement system upgrades
Provided support to internal customers to ensure human resource transactions were in compliance to company's policies and procedures
Researched issues related to employee benefits and employment status to provide feedback to customers