9249 Caracara Drive• Jacksonville, FL 32210
Home: (904) 551-0998• Cell: (904) 994-0284 •Email: derichardson2002@yahoo.com

To obtain a position in the healthcare field that will allow me the opportunity to utilize and expand on my knowledge, skills and abilities

•ICD-9, CPT, HCPCS coding and understanding of Medical Terminology and Anatomy/Physiology
•Knowledge of medical office structure with high level of attention to detail
•Five years of corporate procedures and policies, client relations and communication techniques
•Extensive computer training in MS Office. Also familiar with IDX and Allscripts system
•Multi-tasked oriented and ability to handle significant amount of workload volume to meet deadlines while under minimal supervision

Diploma in Medical Billing & Coding • Sanford Brown Institute, Jacksonville, FL • August 2010
Bachelors of Arts in Business Administration • Edward Waters College, Jacksonville, FL • May 2004
Certified Professional Coder thru AAPC • Jacksonville, FL Chapter • October 2010

University of FL Normandy Family Practice Jacksonville, FL
Customer Service Representative-Intern 09/2010-10/2010
•Performed clerical functions to service needs of patients including scheduling new and follow up appointments, answering questions and updating patient demographic information into system
•Entered physicians’ charges into automated billing system program utilizing ICD-9 and CPT codes
•Prepared, scanned, and batched medical documents for electronic filing
•Retrieved and requested medical records per physician’s request
•Effectively managed faxes and incoming mail and distributed to appropriate area

Sparta Special Servicing Jacksonville, FL
Bankruptcy Processor II/Timeline Management 06/2009-10/2009
•Responsible for handling delinquent loans pursuant to investor, insurer, and federal guidelines and refer non performing loans to the attorney for motion for relief
•Reviewed Proof of Claims and Agreed Orders for accuracy and set up correctly in client system
•Monitored agreed orders to determine if Notice of Default is needed
•Responded to issues and questions raised by the attorney and internal employees to ensure bankruptcy timelines are kept on track and minimize delays, losses and problems
•Effectively managed Motion for Relief report semimonthly
•Prepared Affidavit for delinquent loans

Lender Processing Services Jacksonville, FL
Bankruptcy Support Specialists 12/2007-05/2009
•Audited bankruptcy files including acquisitions, write offs and discharge audits
•Recorded bankruptcy payments on spreadsheet for ledger tracking
•Analyzed mortgage payment history to determine appropriate action if delinquent
•Assisted in training new hire employees and contract hires
•Monitored bankruptcy tracking via court docket for any events that impacts original Bankruptcy Plan to recommend amending action

Winn-Dixie Stores (Corporate Office) Jacksonville, FL
Human Resources Processor 06/2004-12/2007
•Provided operational support through the receipt and accurate processing of promotions/demotions, store transfers, new hire application, annual reviews, and termination documents
•Collaborated with internal business partners to implement system upgrades
•Provided support to internal customers to ensure human resource transactions were in compliance to company’s policies and procedures
•Researched issues related to employee benefits and employment status to provide feedback to customers