I work for an Orthopedic Surgeon and he is out of network. This is the scenario and I need advice?
The doctor assisted with a surgery and we were paid, but since we do not par patient had a responsibility; however the dr told me to adjust. I sent a bill to the patient and patient called the primary surgeon to complain they had received a bill and the Dr called my Dr to complain.

I know we are to send the patient a bill because it is required by law, but I do not have any information to back up my explanation to the Dr. I need help????