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Insurance Surveillance

  1. #1
    Default Insurance Surveillance
    Exam Training Packages
    Not sure where I should post this question?

    My doc has work comp patient he is treating. The work comp insurance company has sent us both photo and video surveillance which my doc addressed the receipt of and does not feel it is worth much but addressed his work status (light duty).

    My question is; this information is required to be part of our medical record? correct?

    I am second guessing myself, just because it seems weird to scan "undercover" photos of the patient into our EHR.

    Any help would be appreciated.

  2. #2
    Wilmington, NC
    The W/C payer is a government entity, not insurance. If they are getting surveillance of this patient, it is because they have reason to believe that his injuries are not valid workplace injuries. Personally I would document everything and include it in my files. I would also check all documentation against the BWC rules of your state to be sure they won't be requesting a refund of previous payments they have made.

    Cyndi, CPC
    Former W/C payer

    Cynthia Harting, CPC
    Compliance Auditor
    South Eastern Area Health Education Center
    Wilmington, NC

    Wilmington, NC Chapter AAPC
    Marion, OH Chapter AAPC
    Founder/Vice President 2011

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