Our office offers 20% discount for pts with no insurance for medical visits. I was told the Drs can undercode the level of service for self pay pts if they want to, and also give the 20% discount on top of that, because those charts never get audited. I think you still have to code to the correct E/M level based on the documentation regardless if you're billing the insurance or pt is self pay. I can't find anything on websites regarding this. Does anyone know what is correct? Thanks!
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