Sounds like the patient picked up the drug at their pharmacy and their pharmacy is going to bill the patient's insurance company.
I would review the medical policy and the trigger point medical policy and determine if you can determine the reasoning for the non coverage for the drug and if they are saying they don't want pay for the drug but the policy does not extend to the coverage the performance of the injection or if the performance of the injection itself will also be non covered if the drug is non covered.
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