1504 Concord Drive
Richardson, TX 75081
H. 972-234-8045; C. 214-717-2048
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Computer savvy and a very fast learner. Versatile and adaptable professional with proven ability to advance within an organization. Great organizational skills, detailed oriented with outstanding analytical thinking capacity. Fluent in English and Portuguese; conversational Spanish. Technical knowledge and strengths include:

♦ Insurance Coding (ICD-9, CPT-4, HCPCS, CMS-1500) ♦ Medical Manager Software
♦ Electronic Health Record-Medcin ♦ Microsoft Office 2007 Suite
♦ Project Management ♦ Accustom to upgrading software

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MEDSPHERE INC., Medical Billing Company, TX 2011
♦ Audit pricing on MicroMD
♦ Coded diagnosis
♦ Posted charges and demographics on Medical Manager
♦ Entered charges on MediTab – Intelligent Medical Software
♦ Posted payment on Medical Manager, including Medicare

VERIZON BUSINESS, International Network Engineering, Richardson, TX
2004 – 2009 Network Engineer
2002 – 2004 Circuit Designer
1999 – 2001 Provisioner
♦ Activated, modified, and disconnected hundreds of network capacity circuits between U.S., Europe, the Middle East and Africa; >99% on-time performance for capacity assignments and pre-sales requests
♦ Managed retirement project of major Atlantic undersea cable with >60 STM-1s worth of capacity meeting deadline
♦ Maintained database repository (ICE-T), include thousands of submarine cable facilities comprised of ownership records, restoration status, network design details, and product platform
♦ Led and provisioned projects such as equipment migration and sites closures meeting 100% of deadlines.
♦ Provisioned international capacity in >10 internal back-office systems; coordinated with operations, planning, sales, customers, and specific product platform user groups
♦ Worked with IT team to modify existing systems, improving team’s productivity by 15%
♦ Provisioned and engineered international fiber and satellite capacity between the U.S. and Mexico >230 international private line circuits per year with 100% on-time performance.
♦ Led critical cost savings Undersea Cable Decommissioning project, surpassing objectives while coordinating activities with colleagues and foreign carriers throughout South America, the Caribbean and Europe
♦ Trained and mentored ~12 junior provisioners on company’s systems required on circuit design, maintaining high productivity.
♦ Created catalog of equipment utilized by the department, their functions and capabilities to facilitate circuit design

TRADE CONNECTIONS INC., Plano, Texas 1997-1999
Office Manager

♦ Administrative arm to the executive, responsible for 100% of office documentation
♦ International – U.S. & Brazil - liaison through phone and personal contacts
♦ Prepared invoices in conformity to foreign and domestic regulations to obtain government approval
♦ Coordinated AR/AP through direct interaction with appointed CPAs
♦ Handled clients from abroad including interpretation and negotiations

GUANAUTO VEICULOS S.A. (VW dealership), Rio de Janeiro, Brazil 1991-1996
IT Manager

♦ Managed team of two System Engineers and customer service staff - LAN and hardware help-desk
♦ Led the project to connect users companywide to NOVELL (ver.3.11) network
♦ Cooperated on development of software including accounting systems (AR/AP, asset management, procurement), inventory control and invoicing and their respective reporting.

HIPERMERCADO PAES MENDONCA S.A. (Grocery Store Chain), Rio de Janeiro, Brazil 1989-1991
IT Supervisor

♦ Supervised teams of 7 System Engineers
♦ Facilitate communication among the CIO, Division Managers, System Engineers teams and end users
♦ Coordinated the design, development, implementation, and maintenance of the two fundamental applications for the supermarket operations: procurement and pricing.

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Certified Professional Coder-Apprentice – CPC-A – by American Academy of Professional Coders 2011

Completion of Medical Insurance Billing & Coding and Medical Office Technology curiculums
Richland College, Richadson, TX 2010

Two Year Certificate Degree in System Analysis and Programming
Pontificia Universidade Catolica, Rio de Janeiro, Brazil 1991

B.S., Physical Education, Universidade Federal do Rio de Janeiro Brazil 1983

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Ovation Awards recipient on December 2004; October 2007 and November 2008
Star Performer Award recipient on October 2000; February 2001 and December 2001
Manager Award recipient on September 2001