CPC exam passed in Dec. '10
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SUSAN NASTASI
65 West Cobblestone Court • Florence, KY 41042 (859) 282-8438 • SueN2011nky@gmail.com
OBJECTIVE
To obtain a position in healthcare utilizing excellent communication and customer service skills, along with related experience and recent education in medical billing and coding
SUMMARY OF QUALIFICATIONS
• Pleasant, cooperative individual with prior experience in various medical offices, including front desk work and administrative duties
• Solid computer/technology skills, including Microsoft Word & Outlook, basic Excel, Access and PowerPoint experience; additional experience with medical office software
• Skilled in preparing/submitting insurance claims to ensure medical services are correctly identified
• Knowledge of ICD, CPT and HCPCS codes to file insurance forms for patient diagnoses and procedures
• Conscientious, reliable employee with a positive work ethic and solid work history
HEALTH CARE EXPERIENCE
Externship
Medical Reimbursements, Inc. 1/2011 to 3/2011
Emergency Department coding and administrative support Cincinnati, OH
Internship 1/2010 to 5/2010
ST. ELIZABETH MEDICAL CENTER Edgewood, KY
• Strong support for The Foundation Office through varied clerical tasks of data entry, compile reports, filing, and answer phones for hospital fund raising and development
Patient Coordinator & Office Manager 6/2004 to 8/2007
DIAMOND VISION & DR. KHODADOUST Westport/New Haven, CT
• Handled general administrative duties, including scheduling surgery procedures, answering phones, verifying patient and insurance information, and greeted patients
• Completed various assignments including the practice call center in any needed office
• Implemented new procedures and made recommendations to streamline processes and reduce costs
• Submitted billing transmittals to insurance companies with needed follow-up of aging reports
EDUCATION & CERTIFICATION
GATEWAY COMMUNITY & TECHNICAL COLLEGE Edgewood, KY
Medical Coding & Reimbursement Specialist Certificate Dean's List May 2010
Medical Information Technology, pursuing A.S. Anticipated Graduation: 2012
AMERICAN ASSOCIATION OF PROFESSIONAL CODERS December 2010
Certified Professional Coder-A
AVERETT COLLEGE Danville, VA
B.S. Business
ADDITIONAL OFFICE /CUSTOMER SERVICE EXPERIENCE
Customer Service/Sales/Collections 8/2008 to 7/2009
CITICARDS Florence, KY
Inbound Sales & Administrative Support 11/2007 to 5/2008
PITNEY BOWES Shelton, CT
Sales Associate 10/2002 to 5/2004
BORDERS Wilton, CT
Section Manager 7/2000 to 9/2002
BARNES & NOBLE Westport, CT