CPC exam passed in Dec. '10
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SUSAN NASTASI
65 West Cobblestone Court Florence, KY 41042 (859) 282-8438 SueN2011nky@gmail.com
OBJECTIVE
To obtain a position in healthcare utilizing excellent communication and customer service skills, along with related experience and recent education in medical billing and coding
SUMMARY OF QUALIFICATIONS
Pleasant, cooperative individual with prior experience in various medical offices, including front desk work and administrative duties
Solid computer/technology skills, including Microsoft Word & Outlook, basic Excel, Access and PowerPoint experience; additional experience with medical office software
Skilled in preparing/submitting insurance claims to ensure medical services are correctly identified
Knowledge of ICD, CPT and HCPCS codes to file insurance forms for patient diagnoses and procedures
Conscientious, reliable employee with a positive work ethic and solid work history
HEALTH CARE EXPERIENCE
Externship
Medical Reimbursements, Inc. 1/2011 to 3/2011
Emergency Department coding and administrative support Cincinnati, OH
Internship 1/2010 to 5/2010
ST. ELIZABETH MEDICAL CENTER Edgewood, KY
Strong support for The Foundation Office through varied clerical tasks of data entry, compile reports, filing, and answer phones for hospital fund raising and development
Patient Coordinator & Office Manager 6/2004 to 8/2007
DIAMOND VISION & DR. KHODADOUST Westport/New Haven, CT
Handled general administrative duties, including scheduling surgery procedures, answering phones, verifying patient and insurance information, and greeted patients
Completed various assignments including the practice call center in any needed office
Implemented new procedures and made recommendations to streamline processes and reduce costs
Submitted billing transmittals to insurance companies with needed follow-up of aging reports
EDUCATION & CERTIFICATION
GATEWAY COMMUNITY & TECHNICAL COLLEGE Edgewood, KY
Medical Coding & Reimbursement Specialist Certificate Dean's List May 2010
Medical Information Technology, pursuing A.S. Anticipated Graduation: 2012
AMERICAN ASSOCIATION OF PROFESSIONAL CODERS December 2010
Certified Professional Coder-A
AVERETT COLLEGE Danville, VA
B.S. Business
ADDITIONAL OFFICE /CUSTOMER SERVICE EXPERIENCE
Customer Service/Sales/Collections 8/2008 to 7/2009
CITICARDS Florence, KY
Inbound Sales & Administrative Support 11/2007 to 5/2008
PITNEY BOWES Shelton, CT
Sales Associate 10/2002 to 5/2004
BORDERS Wilton, CT
Section Manager 7/2000 to 9/2002
BARNES & NOBLE Westport, CT