Objective: Provide oversight and direction in a management function to include: general office functions, and accounts receivables.
Management and Supervisory:
• Performed all aspects of operating a small business as managing partner.
• Responsible for training numerous new employees in several situations.
• Scheduled and coordinated appointments for patients and physicians.
• Coordinated and planned, development and opening of new practice location.
• Able to develop rapport in work environment that builds teamwork.
• Managed, directed, supervised and coached front office and clinical personnel.
• Excellent understanding of accounts receivables.
• Benchmarked A/R to 3%.
• Developed and Implemented office policy procedures to improve financial growth.
• Motivate staff by providing environment conducive to open communication and opportunities for professional development.
• Superb analytic skills.
• Recommend sensible solutions to motivate staff and ability to enact change to support further growth.
Office and Technical:
• Ability to operate various office equipment such as: copier, postage machine, telephone, and ten-key machine.
• Experienced in Microsoft word and Excel.
• Responsible for handling large amounts of cash and preparation of bank deposits.
Personal and Self-Management:
• Thrive on challenging tasks in office environment.
• Highly organized and dedicated with positive attitude.
• Excellent written and oral interpersonal communication skills.
• Perform multiple assignments under pressure and consistently meet deadlines.
Business and Professional Association
• Lindbergh High School
• American Academy of Professional Coders (AAPC)
2005 to 2011, Account Receivable Manager, Eye Care Associates of St. Louis, LLC.
2000 to 2005, Assistant Manager, Doctors Clinical Group, St. Louis, Mo.
1985 to 2000, Practice Manager, Alan E. Kolker, M.D., St. Louis, Mo.