Polk County, Florida
Base Pay
Commensurate with experience
Job Title
Office Manager
Employee Type
Full time
Healthcare- Managed Medicare
Post Date
July 01, 2011
Job Type
Administrative support in primary care clinic
Req’d Experience
see below
Req’d Travel
Travel required within Polk County, Florida
Personal Time OFF

OVERVIEWPhysician's Services ( PSL) is committed to providing each patient with an exceptional level of care and attention. Our dedicated staff works together as a team to provide high-quality comprehensive care. Our compassionate and understanding doctors take pride in paying close attention to each patient's needs. Making a difference in someone else's life is not standard for most job descriptions, but it is the fundamental objective of the Office Manager. By excelling in primary care coordination, patient relationship building, clinical resource management, communication, and administrative skills the Office Manager will create a positive healthcare experience for patients and families served by PSL providers. The Office Manager will lead an integrated team of physicians and healthcare professionals committed to finding innovative ways to enhance patients' ability to manage their health and live healthy lives.
PSL Healthcare is seeking a Practice Manager in Lake Wales, FL. As the Practice Manager, you will be responsible for all operational, clinical and organizational aspects of 3 Primary Care Clinics. This involves daily management of clinic functions, staff supervision and development, and direction on activities to ensure they meet company objectives.
PSL is committed to the care and improvement of human life. In recognition of this commitment, we will strive to deliver high quality, cost effective healthcare in the communities we serve. At the heart of everything we do is applying the same compassion and commitment we have for our patients to our co-workers and colleagues. We work hard to create a place where employees feel empowered to provide the best care possible and experience a rewarding career. Apply Today!
Physicians Services LLC. 07/2011 Page 2
• Manage, direct, supervise and coach front office and clinical staff daily
• Manage the flow of the clinic to insure compliance, efficiency and patient satisfaction
• Develop vision for practice and execute plans to achieve vision
• Identify strategy for growth and execute plans of senior management team to achieve growth goals
• Problem solve and address issues raised by physicians, employees, and patients
• Market the practice in the local community
• Responsible for carrying out all established policies
• Conduct audits of office staff and clinic productivity, make recommendations to act on operations improvement opportunities, including staffing, patient flow and PCP productivity
1. High Diploma or Equivalent
2. Three or more years leadership experience in healthcare related field.
3. Must possess strong critical thinking, written and verbal interpersonal communication skills with ability to interact with professional and non-professional staff regarding healthcare issues.
4. Proficient computer skills (MS Excel, Word, Electronic Medical Records)
• Bachelor’s Degree in Healthcare Administration, Business Administration, or equivalent required
• 3+ years experience in leadership or management in a medical office is required
• Practice marketing expertise with a variety of tactics to grow and develop business
• Proven track record in growing practice revenues and volumes required
• Primary Care Practice Management strongly preferred
• Knowledge of eMDs EMR system