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New EHR System Help Required!!!!

  1. Unhappy New EHR System Help Required!!!!
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    I have a Go Live date with Allscripts coming up. Any advice will better than none!

    Thank you,
    Last edited by ciwil123; 07-07-2011 at 03:06 PM.

  2. Default
    The clinic I work for went live with Allscripts about 6 weeks ago. Their support was wonderful! We had been on Misys for 8 years prior, so this wasn't our first EHR. We had 6 separate offices with over 90 doctors go live at the same time. Smooth transition

  3. #3
    Location
    Flint, MI
    Posts
    14
    Default
    Quote Originally Posted by browndcpc View Post
    The clinic I work for went live with Allscripts about 6 weeks ago. Their support was wonderful! We had been on Misys for 8 years prior, so this wasn't our first EHR. We had 6 separate offices with over 90 doctors go live at the same time. Smooth transition
    I am curious, did you convert your patient information from Misys to Allscripts? Also, what specialties are your docs? I work for a company that has 100 + providers, mostly primary care. We were on Misys for quite some time before converting to Allscripts. We have about 80% of our docs live on Allscripts now. We started in October 2010 and hope to finish this October. We converted all of our patient information and have had a new 'go-live' every two weeks. Depending on the size of the office, only a couple of offices went live at the same time. I cant say we had a smooth transition, although it seems to get better with time (and NOT because of the support of Allscripts). We plan to bring specialists on after all the PCP's have transitioned.

    I also should add that we are on Enterprise, version 11.2
    Last edited by alasley; 07-30-2011 at 10:21 PM.

  4. #4
    Location
    Flint, MI
    Posts
    14
    Default
    Quote Originally Posted by ciwil123 View Post
    I have a Go Live date with Allscripts coming up. Any advice will better than none!

    Thank you,
    My advice to you is to read all of the documentation you find on support force. Also, the client conect portal has been immensely helpful. There, you can network with other clients, vote on enhancements, join user groups, etc. Lastly, if the answer you receive doesnt seem right, or take too long to receive, escalate it, escalate it, escalate it. What version are you going live on? Also, which application?

  5. #5
    Location
    Mobile, Alabama
    Posts
    29
    Default
    Our company was also on Mysis for many years. We used Allscripts for subnitting claims and receiving remits. We switched our software to Greenway and they imported all of our Mysis accounts to Greenway. We left Allscripts and now we use Navicure for the billing side. We love both!

  6. #6
    Location
    Stuart Sailfish Chapter
    Posts
    867
    Default
    We went live with Allscripts Proffesional EHR this past May. I recommed ALOT of support from your staff.
    We started with 6 SuperUsers and within a Month, dropped down to just 2 Superusers.
    The Client Connect Portal seem to be more helpful than logging cases.
    The good thing is that you get 90 days of Platinum support , and that team is "on it".
    We migrated ALL of our EMR data from Misys and we are still three months cleaning up crap. Wish you lots of luck. We are a 9 provider ENT practice. if there is anything I can help you with, please dont hesitate to reach out. My contact is below .
    Candice Fenildo, CPC, CPMA, CPC-I, CPB, CENTC, CRHC, AAPC Fellow
    AAPC Chapter Association Board of Directors ( Chair)
    Region 6, Wisconsin, Minnesota, Illinois, Indiana, Michigan, Ohio
    772-342-6976
    Candice.Fenildo@appcca.org

    "Nothing is stronger than the heart of a volunteer"

  7. Default Emr/ehr
    We just went live with Allscripts yesterday. We use Athena for our billing. We have a very busy Internal Medicine Office, Lets just say its a little crazy right now. Would love to hear from everyone also on how their implementations went? What do you use for your billing? If it is Athena, that would be great! We could exchange info. Thanks

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