Abigail R. Rudolph
85 Floral Ave. Apartment 27
Johnson City, NY 13790
(607) 427-3274
email: abigailrudolphcpc@gmail.com


PROFILE
-Praised for fantastic customer service
-Applauded for excellent phone and in person etiquette
-Quick learner who wants to discover new things
-First-rate computer and software skills
-Great Microsoft Word, Excel, and PowerPoint proficiency. Some QuickBooks knowledge
-Very familiar with health care setting and protocol
-Organized and task oriented individual
-Energetic and sociable personality

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WORK HISTORY
Internship- Coding Department
Student, Feb 2011 - May 2011, UHS, Wilson Hospital, Perinatal Center
I was a student Intern in Dr. Kassis's office and completed 217 hours of Volunteer time
- Charge Entry
- Code charts for both OB and GY cases
- Followed HIPAA guidelines
- Answered Phones
- Fixed problems as the arose
- Shadowed Shift Supervisor when coding

Sales - Customer Service
Shift Leader, Aug 2010 - Present, Subway, Johnson City NY
I work for Subway as a shift leader and sandwich artist.
- Delegate tasks
- Lead my team
- Open Restaurant
- Follow Formulas
- Precise measurements and weights
- Answer phone
- Customer service
- Handle money
- Cash register
- Close Restaurant

Sales - Customer Service
Room Service Associate, March 2008 - July 2010, Wilson Hospital, Johnson City NY
I worked at Wilson Cafeteria as a Room Service Associate.
- Deliver meal trays patients on time
- Customer service
- Trained on multiple jobs within the kitchen
- Followed HIPAA rules and regulations
- Trained to follow strict dietary restrictions for patients

Sales - Customer Service
Sandwich Artist, Oct 2007 - Feb 2008, Subway, Binghamton NY
I worked for Subway as a sandwich artist.
- Answer phone
- Customer service
- Handle money
- Cash register
- Closed Restaurant

Sales - Customer Service
Cashier, April 2007 - Oct 2007, RossiĆ*s Pizza, Johnson City NY
I worked for RossiĆ*s Pizza as a cashier.
- Take orders
- Answer phones
- Customer service
- Handle money
- Cash register
- Closed Restaurant

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EDUCATION & CERTIFICATION HISTORY
- Associates Degree in Medical Coding and Reimbursement from Elmira Business Institute with Honors
- NYS Advanced Regents Diploma with National Honor Society Distinction
- National Student Leadership Conference Certification: Mastering Leadership
- Dedicated member of the FCCLA (Family, Career and Community Leaders of America) in high school for two years




REFERENCES
- Internship Supervisor
Robbin Seiple (607)-763-5070
- Former Co-Worker
Scott Pooler (607)-341-0805
- Former Teacher
Cindy Baldwin (607)-429-9845