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CPC-H-A,working on BSHA - Seeking Billing/ coding position in Louisville,Ky

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    Exclamation CPC-H-A,working on BSHA - Seeking Billing/ coding position in Louisville,Ky
    Exam Training Packages
    Davida’ Nathan
    __________________________________________________ ______________________________________________
    3102 Rosedale Blvd. Louisville, Ky. 40220


    Customer focused and career driven administrative executive looking for a career to utilize my skills proficiency in an organization tailored around healthcare services.

    Professional strengths:
    • Possess 12 years of professional administrative and organizational experience.
    • Comprehensive written and verbal communication skills
    • Possess sound judgment with excellent problem solving skills
    • Highly organized and ability to balance multiple tasks simultaneously
    • Ability to work independently as well as part of a team
    • Good motivator with excellent customer service skills
    • Ability to solve customer queries as well as set goals and meet objectives efficiently

    Technical skills:
    • Excellent knowledge of Microsoft Office Suite and Internet Information Services
    • Highly proficient in Microsoft Office, Outlook, NG, Workflow, Dos Base systems
    May 2011- Present -University of Phoenix 10400 Linn Station Road Louisville, KY 40223
    Bachelors of Science, Healthcare Administration
    Anticipated Graduation: May 2013

    October 2008- May 2010 - ATA College 10180 Linn Station Road Louisville, KY 40223
    Associates Degree, Medical & Hospital Coding
    AAPC, Certified Coder

    Job Experience :

    June 2010- Current
    Rx Crossroads
    Intake Coordinator
    Louisville, KY

    Job Description:
    • Enrolls patients in drug reimbursement and patient assistance programs in an accurate and timely manner.
    • Receiving and placing telephone calls. Maintain positive relations and rapport with caller by handling their questions and concerns with speed and professionalism.
    • Documents customer requests, inquiries, and complaints in call history database and ensures timely closure of all open issues. Forwards issues to other departments and follows-up to ensure timely resolution.
    • Accurately enter patient request for fulfillment in the various operating systems.
    • Provide exceptional customer service during all work related communication.

    May 2008-December 2009
    Kelly Services
    Medical Records Scanning Technician -Contracted Assignment
    Louisville, KY

    Job Description:

    • Travel to providers and facility locations to secure records.
    • Recovery, scanning and electronic documentation of medical records.
    • Coordinate travel /schedule arrangements to provider and facility locations
    • Communicate with providers and facilities throughout medical recovery project.
    • Transfer images to Leprechaun on a daily and expedient basis.
    • Maintain daily production reporting and statistics.

    July 2007- May 2008
    Lakeshore Staffing
    Claims Processor- Contracted Assignment
    Louisville, KY

    Job Description:
    • Process medical claims and logged billing information.
    • Provide responsive and professional customer service for assigned groups as well as other groups with the Client as needed
    • Work with members of staff on identifying process improvements.
    • Maintain regional or national databases of patient information

    July 2005-
    December 2006
    Medicare Billing & Enrollment Specialist,
    Human Inc
    Louisville, KY

    Job Description:
    • Process and resolved individual Medicare and group pend errors for web, paper and EDI applications accurately and efficiently
    • Update member information within Humana database systems
    • Log and track call information in the GCP and Met Tracker systems
    • Communicate with members to complete and process Medicare enrollment
    • Meet monthly goal objectives for quality and production.
    • Completed special projects for group termination/ cancellations
    • Manually keyed applications

    October 2003- October 2004
    Payroll Auditor
    Associate Industries of Kentucky,
    Louisville, KY

    Job Description:
    • Processes payroll for multiple subsidiary operations including entering all new hire information, employee information changes, and weekly payroll processing.
    • Correct payroll related errors including, but not limited to PTO accruals, Benefits deductions, employee information changes, etc. upon approval from the Sr. Payroll Processor and/or Payroll Manager.
    • Maintains all active and terminated payroll files abiding by all federal and state standards.
    • Investigates and resolves issues related to the processing of payroll related information.
    • Sorts and completes all wage assignments and garnishment filings, and ensures all garnishments, taxes and other payroll related items are copied and delivered to the proper vendor on a daily basis.
    • Works closely with the Accounting Department and all other appropriate departments to ensure accurate reporting of wages and journal entries
    Last edited by Davida; 10-12-2011 at 10:00 AM.

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