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Thread: CPC-A looking for work

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    Default CPC-A looking for work

    AAPC: Back to School
    I am a CPC-A and I have had a difficult time finding a coding position. Though I applied for several jobs I can't seem to get any response because I have no experice. I live in the Philadelphia area and have several hospitals in my area. If any one has any advise I would greatly appreciate it...Thanks Aleisha...aml1018@verizon.net

    Aleisha M Leach CPC-A
    1835 Horace Ave #2
    Abington, Pennsylvania 19001

    Objective: To obtain a progressive position that will allow me to take on new challenges with an opportunity for growth

    Work History

    CIGNA Home Delivery Pharmacy 2000-Present

    2009-Present-Member Services Tech/ RUSH team specialist
    Assist with processing mail order prescriptions
    Investigate and resolve issues with delayed orders
    Assist with urgent and or escalated orders to ship them ASAP
    Answer calls coming in to the Member Services lead line

    2005-2009- SS Critical Order Processing Specialist
    Responsible for completing the sent to OMS report
    Contact patient’s on orders which are delayed
    Complete the SS Back Priority, SS Supervisor, and SS CS Review and SS MCPS Review ques when needed

    2003-2005 Support Services Specialist
    Processed prescription orders to completion
    Assisted members via mail or telephone correspondence with mail order benefit inquiries
    Assisted representatives with escalated issues.
    Handles priority clients with prescription orders
    Back up for delayed order specialist
    Mentored Support Services Representatives

    2000-2003 Customer Service Representative
    Answered incoming phone calls dealing with prescriptions and mail order benefits
    Assisted customer service representatives with escalated issues
    Mentored new representatives

    1999-2000 Norrell Temporary Agency
    Mail Processor
    Verified and redirected undelivered mail
    Processed address changes
    Processed corresepondence letters for confirmation

    1991-1999 Prudential Insurance Company
    Vision Claims Examiner
    Responsible for processing vision claims received
    Received and made internal and external calls
    Determined eligibility
    Wrote overpayments
    Trained new representatives to process vision claims


    May 2009-May 2010 Manor College
    Billing and Medical Coding Certificate Course

    1990 William Bodine High School for International Affairs
    General Studies
    Last edited by amleac; 10-21-2011 at 10:08 AM.

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