Sorry to solicit so much advice on this, but as you could tell I need the assistance!
Last but not least, the Cover Letter...This is one I've certainly never done, so anyone and everyone - please let me know if I'm on the right track with this, or if I need to go in a different direction. Once again, I'm clueless, and winging it. I'll just paste it to save time...
Thanks so much!
Thank you for taking the time to review my attached resume, and for considering me for a position within your company.
I realize that the duration of time that I've been in the healthcare industry is not extensive; however, the amount of knowledge and experience I've gained in a relatively short period, is considerably greater than one might expect, and it's my hope to continue to expand upon that, and grow further as professional in the field, by learning from the best in the business.
I've got an insatiable curiosity; I find problem-solving highly enjoyable, and will investigate topics to an extreme degree, simply because I want to know something new. I realize that not everyone shares my passion in this capacity, so whenever I'm able, I provide a synopsis of what I've learned to my collegues, in an attempt to try to make others' jobs a little bit easier.
An example of this comes from my time working with commercial claim appeals; whenever it became evident that a denial issue was the result of more than just a few isolated incidences, I would draft an appeal template for our entire billing office to use, when sending in corrected claims, as the problem was being resolved. For complex issues, I'd also include an educational handout, explaining as much as I could, regarding what I'd learned about the issue, and how things were supposed to work, in an attempt to provide them with the tools they'll need to perform their jobs more efficiently, and effectively.
For example: Often times, a lipid panel code (CPT 80061) is billed in conjunction with an LDL lab code (83721), and when the latter code is billed without a 59 modifier, it will typically deny as "bundled" to the lipid panel. I drafted an appeal to accompany our corrected claims (when 83721 was appropriately rebilled with modifier 59); as well as a handout for our billing and follow-up staff, explaining [that:] the LDL cholesterol can be estimated in most cases, by using data derived from the results of the lipid panel, which is why the LDL isn't considered 'separately payable'; however, certain circumstances are known to compromise the data for the LDL's calculation (eg, when the patient's triglyceride levels are >400). During such instances, billing the 83721 in addition to 80061 is considered medically necessary, as long as it’s appended with the 59 modifier.
I apply the same level of dedication, whether I'm performing a simple task or something with much more significance. To allow my name to be attached to sub-standard work would be simply unacceptable to me, under any circumstances.
I'm confident in my ability to learn anything you're able to teach me, and accomplish any professional goal that you may set. I hope that you'll allow me to demonstrate my potential, by giving me the opportunity to redefine what a "top-performer" is, for you. Thanks again for your time.
Brandi Tadlock, CPC, CPC-P, CPMA, CPCO