Bonnie Kelly Ball
17225 Meadow Lake Circle (239) 671-0342
Fort Myers, Florida 33967 peanut81325@hotmail.com


OBJECTIVE: TO SEEK A POSITION UTILIZING MY MEDICAL BILLING AND ACCOUNTING SKILLS.

HARD-WORKING AND known for accuracy, attention to detail. Strong planner and problem solver who adapts to change, works independently and exceeds expectations. Experience in performing a variety of complex and clerical accounting functions for patient billing, including verification of invoice information, maintenance of third party billing records, and resolution of a variety of problems; following up on submitted claims and patient billing; resubmitting claims and resolving problems. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Knowledge of all office functions with a solid background in the healthcare field. Superior telephone skills, customer service, and computer skills with proficiency in MS Word, Outlook, QuickBooks, Peachtree, and PowerPoint.




EMPLOYMENT

2011-Present Billing Specialist Associates In Family Psychology

The Billing and Collection Specialist position includes duties involved in the administration, as well as in the daily operations, of a psychological private practice. These duties would typically include: accounts receivable and payable, insurance filing, maintaining and coordinating provider status with insurance companies, developing good working relationships with insurance company representatives, researching insurance claim denials and resolving barriers to payment, accurate monitoring and up-to-date maintenance of client balance, collection of outstanding balances, negotiation and documentation of client payment plans to be reviewed by the doctor, regular meetings with doctors on the status of their client financial accounts, clerical payroll, working with doctors on development of office policies and procedures, management of office supplies and services and proofreading. In addition, the billing and collections specialist will provide assistance with coverage of general reception duties. General reception duties would typically include: phone reception, appointment scheduling, initial phone contact for new clients, confirmation calls, word processing, computer data entry, copying, faxing, maintenance of financial files, clinical file preparation, communication with referral sources, checking-in and checking-out clients attending appointments, referral of those not suited to our office, initial checking of insurance benefits, tidying client areas, taking out trash, and other reasonable duties as requested.



November 2010 - April 2011 Billing Representative Anesthesia & Pain Consultants

Strong ability to interact and communicate with people over the telephone, often in stressful situations. Ability to use independent judgment and to manage and impart confidential information. Remarkable ability to communicate effectively. Thorough knowledge of medical insurance claims procedures and documentation. In depth knowledge of medical billing procedures, submissions of insurance claims, Medicare and private insurance carriers. Data entry and word processing skills. Ability to verify data input and correct errors. Excellent records maintenance skills. Strong ability to gather data, compile information, and prepare reports. Excellent knowledge of medical terminology and customer service skills. Research and respond by telephone and in writing to patient inquiries regarding billing issues and problems. Post and reconcile payment to patient ledgers. Refunds. Exceptional ability to prioritize work to meet goals and objectives in a considerable time frame.








May 1995 - October 2010 Billing Representative Dr. Joseph F. Campbell & Assoc.

Scheduled and greeted patients, answered telephones, and ordered office supplies. Provided administrative support to physicians. More than 15 years experience. Strong ability to interact and communicate with people over the telephone, often in stressful situations. Ability to use independent judgment and to manage and impart confidential information. Remarkable ability to communicate effectively. Thorough knowledge of medical insurance claims procedures and documentation. In depth knowledge of medical billing procedures, submissions of insurance claims, Medicare and private insurance carriers. Data entry and word processing skills. Ability to verify data input and correct errors. Excellent records maintenance skills. Strong ability to gather data, compile information, and prepare reports. Excellent knowledge of medical terminology and customer service skills. Process patient statements, key data, post transactions, and verify accuracy of input to reports generated. Research and respond by telephone and in writing to patient inquiries regarding billing issues and problems. Post and reconcile payment to patient ledgers. Refunds. Performed miscellaneous job duties as assigned. Exceptional ability to prioritize work to meet goals and objectives in a considerable time frame. DME


EDUCATION –

Currently seeking my CPC Certification.
2010- Graduate of the University of Phoenix – Associates in Accounting.