I would think that the physician would, ultimatley, be responsible for the outcome of his billing. Technology is a wonderful thing but it can never replace the expertise of the provider. Many products allow the provider to override the level of service (although I don't encourage it). In that case, will the vendor be responsible for the manual change? Probably not. If there was a "coding issue", I imagine that Medicare and other payors will hold the provider responsible not the vendor. It almost sounds (to me) as if the vendor is using this statement as a way to entice the provider to buy into their product.But again...I could be wrong.
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