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Electronic Medical Records

  1. #21
    Leonardtown, MD
    Default Emr's
    Medical Coding Books
    Been dancing around with EMR's and have tried several in different physician offices and have noticed that some are better than others. EPIC is great but very expensive for a physician and geared more toward hospitals, NextGen, I do not have knowledge of. But I know one thing. I wouldn't want to create template for the software to process when the software system should have that for you already. I have a thousand things to do everyday. Creating software fixes is not on my list. For Web based EMR I recommend Antek Healthware they are great and have excellent customer support after you buy the package and it is custom to your needs right away not after. I believe they even have a BETA download for you to try to see if you like. And it is fairly priced. But there is a problem with Web if it goes down, well....Lynix systems are the best though. Be careful of the sales people. Remember they are doing it for the sale and will tell you ANYTHING to get your business. I speak from experience on this one and EMR's.

    This is what I have experienced out there...Good Luck!
    Last edited by KellyLR; 03-08-2010 at 07:16 PM. Reason: Needed to clarify

  2. #22
    Default EMR's
    I am replying specifically to the post from KellyLR in which she stated
    "Be careful of the sales people. Remember they are doing it for the sale and will tell you ANYTHING to get your business. I speak from experience on this one and EMR's."

    I have sold and serviced EMR's for many years. In the sales cycle I have NEVER told a client what they want to hearif the system won't bend to the practice's specifications, I am not afraid to say so. It is unfortunate that you would be so general in your term of salespeople. While sales are important to us, I would rather not sell to a prospect if I know the product wouldn't meet expectations. At the end of the day, though, it is the decision makers responsibility to ask the questions of the salespeople-we are not mind readers.

    Sorry if I offended....


  3. #23
    Dover Seacoast New Hampshire
    Quote Originally Posted by KellyLR View Post
    But I know one thing. I wouldn't want to create template for the software to process when the software system should have that for you already.
    Well, having worked with more than one EMR and billing software products, I can tell you that none of these products always work efficiently right out of the box. Our facility has a team of nine IS specialists who are dedicated to our EPM/EMR system, and even if your physicians hand-pick the software you ultimately purchase, there will be elements that they are unhappy with. Most software can be customized, but in doing that, you 'own" the templates, and your upgrades don't go as smoothly. The biggest issues we have are with trying to develop seamless integration between our EMR and our billing process. NextGen is one of the premiere medical practice software companies in the nation, and we've pushed this software about as far as anyone in the country, and like I said above, it's a full-time job for nine people, not to mention the other 500+ of us that use it on a daily basis. In a small private practice, where cost and resources are a factor, the risk of inaccurate and non-compliant EMR documentation is huge, because they can't afford dedicated IS people or expensive consultants. Any coder who wants job security should make it a point to familiarize themselves with their software and make themselves the go-to person, because the EMR is not going away!
    Pam Brooks, MHA, COC, PCS, CPC, AAPC Fellow
    Coding Manager
    Wentworth-Douglass Hospital
    Dover, NH 03820

    If you can dream it, you can do it. Walt Disney

  4. #24
    Leonardtown, MD
    Default Rebutal to KKMeeks
    My apologies if what I commented on ruffle your feathers. I was an Engineer for 20 years before I jumped off into this and I have bought lots of software over the years for companies I have either consulted for and or have fixed their software. In this field, searching for EMR software i have found to be misleading. Let me give an example, and it was true. The company we will call X. I contacted X one day. Spoke with the sales person who gave me a price right away and what I could get with each package. Couldn't tell me anything other than the highlights of what the software did. Even sat through a demo online at the time. I immediately asked for the software engineer, and when she called me back, I started asking questions about transaction transfer, etc. Once i got the info I needed, I was much better off going on down the road. This lady understood what I was getting at. I settled for the best I could find without breaking the budget I was given to deal with. I'm not saying that the EMR's are inept. But it is $$ based. What I said was just what I said "Be Aware."

  5. Default Emr
    I agree with Pam Brooks. I work in a community health clinic system that is going with Next Gen. We are in the middle of "going live" at all of our sites. No EMR software is perfect and there are problems when templates are employed. The best thing to do now is to learn how to audit an EMR and provide education to providers who use the EMR.

  6. Default
    We are currently using Eclinical Works EMR. It has some really good points but some really bad ones as well. The EMR allows providers to just point and click and sometimes that's a really bad thing. It's too easy for them to do and so sometimes documentation doesn't make sense. As in the note prior about the pain in HPI and then no pain in other area. I get that all the time and I have to notify providers about it. They're catching on to some of the common mistakes but not enough if you ask me. We've had this same software for 3 yrs and I'm still finding things.
    Stephanie, CPC, HCS-D

  7. Default
    NextGen is not user friendly and has numerous disadvantages, a very poor software selection in my opinion. I am the Medical Coding & Billing Coordinator at Sussex County Community College in NJ. In the process of selecting an EMR software program for my students last year I chose Medcin EMR software, however this year, after much reseach, I have switched to SpringCharts by Bryron Hamilton. I was extremely impressed with the product and the fact that he invented Medisoft - the basis for almost all medical managment software years ago. SpringChart is CHIIT certified by the federal government and is an exceptional software product. My students love it since it is so user friendly and comprehensive. If you are interested go to for a look-see. My program is known for the high level of technology we provide our students and this software satisfies my level of superior requirements. My students go out to their practicums with a MUCH higher level of coding expertise and EMR technology than the coders actually out in the field. Because of that, and the fact that we are AHIMA approved, I have a 100% CPC and CCA Exam Passing Rate and 100% job placement.

    I am currently preparing a new program proposal introductory certificate in Healthcare Informatics - anyone interested in this please contact me at

    Thank you.
    Bernice Staudinger
    Last edited by bstaudinger; 08-15-2010 at 06:35 PM.

  8. Red face Cure md
    I am working in an office that is in the EMR process. The doctor has chosen Cure MD for their software and was wondering if anyone else has had experience with them. We were told that we would have automated populated info taken from the scanned documents and applied to the demographics. Please elaborate if you know anything of this and what we can expect during the process. Any information would be helpful. We are all a little nervous during this transition and want to curtail any foreseen issues before they actually become issues.

    Thank you....

  9. #29
    Dover Seacoast New Hampshire
    Jen, I don't have any experience with this particular software, but I suggest that you look to see if you can find an online user's group, or references from your software vendor for other practices that also use Cure MD.

    Auto-populate of demographics can be anything from pushing name-only data from one program to the other, or as comprehensive as pre-loading all demographics. Depending on how sophisticated your software is, your fields between both programs will have to match up in order for your data to flow seamlessly, and since your original data is a hard copy, I'd ask CureMD for more information about what fields you can expect to transfer, and what fields you'll have to re-enter. Their assistance with this should be part of your go-live contract with them, and I wouldn't let them off the hook!

    Good luck.
    Pam Brooks, MHA, COC, PCS, CPC, AAPC Fellow
    Coding Manager
    Wentworth-Douglass Hospital
    Dover, NH 03820

    If you can dream it, you can do it. Walt Disney

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