Amy is a Manager, HCC Coding/Audit and Education Services with Pinnacle Enterprise Risk Consulting Services with more than 20 years of medical billing and coding experience. Her high-level auditing skills encompass both facility and professional fee services. Specializing in revenue cycle management, inpatient/OP/OBS/ANC/ED/SDS, her broad expertise includes RAC reviews, charge master reviews, inpatient MS-DRGs and APR-DRGs, outpatient coding assessments, and clinical documentation improvement. Having managed large coding departments and teams, Pritchett is an exceptional leader and trainer. She brings to Pinnacle vast experience and talent that can transform entire coding departments and achieve improved performance, quality, and accuracy. She is also exceptional at locating areas for improvement and developing processes that address specific issues to maximize individual and team potential. Prior to Pinnacle, she held several director, management, and lead educator positions, where she was responsible for facility coding, auditing, and review, P/L, revenue cycle, and the managing of pro-fee audit for specialty clients including physician evaluation and management leveling. Pritchett was also responsible for the oversight of hundreds of coders and multiple locations, where she provided staff with ongoing training. She is a certified ICD-10-CM/PCS instructor and serves as an adjunct professor of medical billing and coding within the University of South Alabama Medical Billing and Coding program, where she has taught for seven years. In addition, she has had several speaking engagements with AAPC. She also volunteers several nights a week with Volunteers of America, where she teaches medical coding and billing in a program created for local members of the community.
Heather has over 20 years of experience in a variety of health information management (HIM) roles, including as a coding instructor and a HIM manager. She is an educational specialist at AAPC concentrating on inpatient coding. Greene provides education to students and clients regarding coding, medical documentation, and HIM functions nationally. Additionally, she is a frequent speaker/author on HIM topics for various organizations, including AAPC and AHIMA. Greene has a BS in health information management and an MBA.
Jaci has been in the field of medical coding and auditing for over 30 years and received a Bachelor of Science degree in finance from Virginia Tech. She has worked in a variety of practice settings and has expertise in coding for family practice, urgent care, obstetrics and gynecology, general surgery, and Medicare’s teaching physician guidelines, with an emphasis on compliance with evaluation and management guidelines. Kipreos has been an instructor for various AAPC workshops for the past 10 years and is a frequent speaker at AAPC’s national and regional HEALTHCON conferences. She has also provided presentations for the American Association of Nurse Practitioners state event in Virginia and the national event for the American Association of Medical Assistants. Kipreos is a past president of the Richmond and Charlottesville, Virginia local chapters, and served as president of AAPC’s National Advisory Board from 2015-2018.
Jacob brings over 15 years of healthcare experience working in private offices, hospitals, consulting firms, and international coding companies. He specializes in evaluation and management (E/M) auditing, risk adjustment, operational risk reduction, and leadership development. Swartzwelder is a SAFe 5 Practitioner and an AAPC 2022-2025 National Advisory Board (NAB) member and co-chair of the Career Advancement committee. He also owns and manages Compliant Approach Partners, LLC.
Kelly made the switch to healthcare about 13 years ago. Since then, she’s spent some time billing, coding, and auditing, but her happiest places are in education and risk adjustment. Shew is a member of the AAPC Documentation Advisory Committee and has served as the education officer and vice president for the Ann Arbor, Mich., local chapter.
Leonta is director of education at AAPC. She holds multiple credentials across several professional organizations and has more than 20 years of health information management experience as a coding director, auditor, educator, trainer, practice manager, and mentor. Williams is founder and past president of the Covington, Ga., local chapter and served as secretary on AAPC’s 2018-2021 National Advisory Board.
Marianne has a very diverse background, having spent over 40 years working in almost every aspect of healthcare. She is currently a compliance director at a large academic medical center. Durling has a master’s degree in healthcare administration and a post-baccalaureate certificate in health information administration. She has authored articles for professional publications and speaks nationally. Durling has served on AAPC’s National Advisory Board, several terms as an officer in her local chapter, and on the HEALTHCON Education Committee.
Melissa has been involved in the healthcare industry for over 30 years and has experience in billing, coding, auditing, education, practice management, and risk adjustment. She served as a founding member of the Novi, Michigan local chapter and currently serves as the chapter’s president. Kirchner is a passionate educator for both the AAPC Live Virtual Instructor team and her private CPC® students, and she serves as chairperson of the AAPC Documentation Advisory Committee.
Nancy has 42 years in Health care as a Nurse and Coder. She has worked in the Professional, Hospital Outpatient and Hospital Inpatient settings. Her career includes having her own consulting business, working for a large University Medical Centers, Medicaid, and as a Medicare specialist for the country’s largest private third party payer. She is a 2 time past Local Chapter president, national advisory board member and previously worked for AAPC as VP of Education. Nancy is currently a DRG Auditor for CERIS.
Raemarie has over 30 years of experience in the healthcare industry. She is a nationally recognized speaker and thought leader in the business of healthcare. She serves as a coding liaison to the AMA CPT® Editorial Panel. Over the past 15 years at AAPC, Jimenez has held a variety of responsibilities including leading the development of certification exams and exam preparation materials, overseeing the operations for exams, and distance learning and education licensing program departments. As AAPC’s Chief Product Officer, she oversees all AAPC product lines.
Rhonda has more than 30 years of experience in healthcare, working in the management, reimbursement, billing, and coding sectors, in addition to being an instructor. She was responsible for all ICD-10 training and curriculum at AAPC. Buckholtz has authored numerous articles for healthcare publications and has spoken at numerous national conferences for AAPC, AMA, HIMSS, AAO-HNS, AGA, and ASOA.
Samuel is a family physician in Hiawassee, Ga., a rural area in north Georgia, with both office and hospital practices. He is a frequent speaker for medical practices, residency programs, hospital systems, coding conferences, and ACOs in optimized coding and workflow and correct coding. He currently serves on the AMA CPT® Editorial Panel. He has a passion for teaching, not only for practicing physicians and coders, but especially medical students and residents, and serves as a core faculty for the Northeast Georgia Medical Center Family Medicine Residency and as adjunct faculty for AU/UGA Medical Partnership SOM. He lives with his wife, Nancy, and their four children on a small farm and frequently partners with her on community projects.
Sharon is a coding consultant and owner of Medical Coding & Consultants and previously worked as a practice manager and in the specialties of family practice, ob-gyn, and cardiology. She was an ICD-10-CM/PCS instructor for AAPC and has been a certified professional coder for 18 years. Oliver does client training for AAPC and serves on several of AAPC’s committees. Oliver served on the AAPC Chapter Association Board of Directors from 2013 to 2016 and loves speaking at local chapter events.