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Amy Pritchett

CPC, CPCO, CDEI, CDEO, CPMA, CRC, CANPC, CASCC, CEDC, Approved-Instructor / Manager, HCC Coding/Audit and Education Services / Pinnacle Enterprise Risk Consulting Services

Amy is a Manager, HCC Coding/Audit and Education Services with Pinnacle Enterprise Risk Consulting Services with more than 20 years of medical billing and coding experience. Her high-level auditing skills encompass both facility and professional fee services. Specializing in revenue cycle management, inpatient/OP/OBS/ANC/ED/SDS, her broad expertise includes RAC reviews, charge master reviews, inpatient MS-DRGs and APR-DRGs, outpatient coding assessments, and clinical documentation improvement. Having managed large coding departments and teams, Pritchett is an exceptional leader and trainer. She brings to Pinnacle vast experience and talent that can transform entire coding departments and achieve improved performance, quality, and accuracy. She is also exceptional at locating areas for improvement and developing processes that address specific issues to maximize individual and team potential. Prior to Pinnacle, she held several director, management, and lead educator positions, where she was responsible for facility coding, auditing, and review, P/L, revenue cycle, and the managing of pro-fee audit for specialty clients including physician evaluation and management leveling. Pritchett was also responsible for the oversight of hundreds of coders and multiple locations, where she provided staff with ongoing training. She is a certified ICD-10-CM/PCS instructor and serves as an adjunct professor of medical billing and coding within the University of South Alabama Medical Billing and Coding program, where she has taught for seven years. In addition, she has had several speaking engagements with AAPC. She also volunteers several nights a week with Volunteers of America, where she teaches medical coding and billing in a program created for local members of the community.

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Jaci Kipreos

Jaci Kipreos has been in the field of medical coding and auditing for over 30 years and received a Bachelor of Science degree in finance from Virginia Tech. She has worked in a variety of practice settings and has expertise in coding for family practice, urgent care, obstetrics and gynecology, general surgery, and Medicare’s teaching physician guidelines, with an emphasis on compliance with evaluation and management guidelines. Kipreos has been an instructor for various AAPC workshops for the past 10 years and is a frequent speaker at AAPC’s national and regional HEALTHCON conferences. She has also provided presentations for the American Association of Nurse Practitioners state event in Virginia and the national event for the American Association of Medical Assistants. Kipreos is a past president of the Richmond and Charlottesville, Va., local chapters, and served as president of AAPC’s National Advisory Board from 2015 to 2018.

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Jacob Swartzwelder

Jacob Swartzwelder has over 15 years of healthcare experience working in private offices, hospitals, consulting firms, and international coding companies. He specializes in E/M auditing, risk adjustment, operational risk reduction, and leadership development. Swartzwelder is a SAFe 5 Practitioner and an AAPC 2022-2025 National Advisory Board member and co-chair of the Career Advancement Committee. Swartzwelder owns and manages Compliant Approach Partners, LLC.

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Kelly Shew

Kelly Shew made the switch to healthcare almost 15 years ago. Since then, she’s spent time billing, coding, and auditing, but her happiest places are in education and risk adjustment. Shew is the chair of the AAPC Documentation Committee and is the president of the Ann Arbor, Mich., local chapter.

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Leonta Williams

Leonta Williams is director of education at AAPC. She holds multiple credentials across several professional organizations and has more than 20 years of health information management experience as a coding director, auditor, educator, trainer, practice manager, and mentor. Williams is founder and past president of the Covington, Georgia local chapter and served as secretary on AAPC’s 2018-2021 National Advisory Board.

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Marianne Durling

Marianne Durling has a very diverse background, having spent over 40 years working in almost every aspect of healthcare. She is currently a compliance director at a large academic medical center. Durling has a master’s degree in healthcare administration and a post-baccalaureate certificate in health information administration. She has authored articles for professional publications and speaks nationally. Durling has served on AAPC’s National Advisory Board, several terms as an officer in her local chapter, and on the HEALTHCON Education Committee.

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Melissa Kirshner

Melissa has been involved in the healthcare industry for over 30 years and has experience in billing, coding, auditing, education, practice management, and risk adjustment. She served as a founding member of the Novi, Michigan local chapter and currently serves as the chapter’s president. Kirchner is a passionate educator for both the AAPC Live Virtual Instructor team and her private CPC® students, and she serves as chairperson of the AAPC Documentation Advisory Committee.

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Nancy Reading

Nancy Reading has 45 years in healthcare as a nurse and coder. She has worked in the professional, hospital outpatient, and hospital inpatient settings. Her career includes having her own consulting business, working for a large university medical center, Medicaid, and as a Medicare specialist for the country’s largest private third-party payer. She is a two-time past local chapter president, National Advisory Board member, and previously worked for AAPC as vice president of education. Reading is currently a DRG auditor for CERIS.

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Raemarie Jimenez

Raemarie Jimenez has over 30 years of experience in the healthcare industry. She is a nationally recognized speaker and thought leader in the business of healthcare. She serves as a coding liaison to the AMA CPT® Editorial Panel. Over the past 15 years at AAPC, Jimenez has held a variety of responsibilities including leading the development of certification exams and exam preparation materials, overseeing the operations for exams, and distance learning and education licensing program departments. As AAPC’s chief product officer, she oversees all AAPC product lines.

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Rhonda Buckholtz

Rhonda Buckholtz has more than 30 years of experience in healthcare, working in the management, reimbursement, billing, and coding sectors, in addition to being an instructor. She was responsible for all ICD-10 training and curriculum at AAPC. Buckholtz has authored numerous articles for healthcare publications and has spoken at numerous national conferences for AAPC, AMA, HIMSS, AAO-HNS, AGA, and ASOA.

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Sharon Oliver

Sharon is a coding consultant and owner of Medical Coding & Consultants and previously worked as a practice manager and in the specialties of family practice, ob-gyn, and cardiology. She was an ICD-10-CM/PCS instructor for AAPC and has been a certified professional coder for 18 years. Oliver does client training for AAPC and serves on several of AAPC’s committees. Oliver served on the AAPC Chapter Association Board of Directors from 2013 to 2016 and loves speaking at local chapter events.

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