CPPM® Boot Camp + Exam

Chicago, IL — October 24 - 27, 2012
(exam on Saturday the 27th)

After more than a year of development, we are pleased to announce the CPPM® credential (Certified Physician Practice Manager®). The requirements of managing the revenue cycle, compliance regulations, human resources, health information, and general business processes make practice management a challenging yet rewarding profession. This certification is a logical next step for many of our members with strong experience in coding and billing who are ready to advance their careers in practice management. The certification also provides current managers validation of their knowledge and verifies their expertise in this skilled profession. No matter your current position, the CPPM® credential will establish you as a professional who is committed to success in physician practice management.

This 3-Day Boot Camp will prepare you for:

  • Health care business process, workflow and reform
  • Fraud, abuse and corporate compliance
  • Quality in healthcare
  • Medical office accounting, physician reimbursement, and revenue cycle management
  • Human resource management
  • HIPAA and data security
  • Marketing and business relationships
  • Health IT, EMRs, and health information exchange
  • The CPPM® Exam
CPPM® Boot Camp + Exam - $995
CPPM® Boot Camp + Exam + 4 Nights Hotel at the Hyatt Regency Chicago - $1795

To Register Call: 800-626-2633, Ext. 307

Day 1 - Wednesday, October 24

  • 7:30 am: Check In
  • 8 am – 9:45 am: Introduction to Health Care Business Process and Workflow
    • Learn to recognize the various levels of providers, places of service, and the patient-care flow process
    • Gain a basic vocabulary and conversational familiarity with health care business terms
  • 10 am – Noon: Principles of Physician Reimbursement
    • Become familiar with essential billing and coding concepts including insurance payment models
  • Noon – 1 pm: Lunch
  • 1 pm – 3 pm: Healthcare Revenue Cycle Management
    • Understand how to effectively manage the revenue cycle to collect billed charges
    • Learn how to use specific ratios and reports to track RCM effectiveness
  • 3:15 pm – 5 pm: Basic Principles of Medical Office Accounting
    • Understand basic principles of structuring an effective chart of accounts for accounting accuracy
    • Understand basic financial reports all businesses must use
    • Learn how to use income statements to plan for financial success

Day 2 - Thursday, October 25

  • 8 am – 9:45 am: Healthcare Reform and Quality
    • Understand principals in recent health care reform
    • Become familiar with major concepts of quality in Health Care
  • 10 am – Noon: Electronic Medical Records
    • Explore factors of selecting and implementing an Electronic Medical Record
  • Noon – 1 pm: Lunch
  • 1 pm – 3 pm: Modern Health IT and Interoperability
    • Learn how information technology will be used in the future of health care
    • Understand the concept of Interoperability and Health Information Exchange
  • 3:15 pm – 5 pm: HIPAA and Data Security
    • Observe standards in patient data security including secure network structures
    • Become familiar and comfortable with HIPAA privacy and security rules

Day 3 - Friday, October 26

  • 8 am – 9:45 am: Human Resource Management
    • Gain a working knowledge of Human Resource management in the medical practice setting
    • Basic understanding of corporate governance structures
    • Learn basic skills of hiring staff and creating employment policies
    • Become familiar with physician and mid level provider recruiting and the credentialing process
    • Learn about basic tools to evaluate and effectively lead employees to success
  • 10 am – Noon: Fraud and Abuse and Corporate Compliance
    • Acquire a general knowledge of industry compliance requirements
    • Overview of Fraud and abuse laws
  • Noon – 1 pm: Lunch
  • 1 pm – 3 pm: Marketing and Business Relationships
    • Understand the basic and effective principles of marketing in physician practices 
    • Understand how to effectively work with outside vendors and value of these relationships
  • 3:15 pm – 5 pm: Space Planning and Operational Flows
    • Acquire basic understanding of space planning and efficient operational flows in a clinic
    • Gain familiarity with business continuity, disaster planning, and change management

Day 4 - Saturday , October 27

  • 7 am: Breakfast
  • 7:30 am: Exam Check-in
  • 8 am - 1:30 pm: Exam Administered

The CPPM® Certification Exam

  • 200 multiple choice questions (proctored)
  • 5 hours and 40 minutes to finish the exam
  • 1 free retake
  • $325.00
  • No References Allowed

The CPPM® exam thoroughly covers

  • Healthcare Business Processes and Workflow
    • Communication in the Health Care Setting
    • Patient-care work flow
    • Roles of health care providers and staff
    • Quality of Care
  • Medical Terminology
  • Healthcare Revenue Cycle Management
    • Professional services billing and coding
    • Financial reporting
    • Denials management
    • Productivity report
    • Payer mix strategies
  • Human Resources Management
    • Human resources
    • Credentialing
    • Physician recruiting
    • Utilizing midlevel providers
  • Marketing and Business Relationships
    • Marketing
    • Vendor relationships
    • Managing ancillary services
  • Health Care Business Continuity
    • Disaster recovery planning
    • Change management
    • Principles of health care reform
  • Health Information Management & Technology
    • Electronic health records
    • Health Information Exchange
    • E prescribing
    • Clinical remote monitoring, Telehealth
    • Data Security
    • HIPAA
    • HITECH
  • Regulations and Governance in Health Care
    • Fraud and Abuse
    • Stark
    • OIG Compliance Guidance for Group Practice
    • HR Regulations
    • CLIA
    • OSHA

Hyatt Regency Chicago


151 East Wacker Drive,
Chicago, Illinois, USA 60601
Tel: +1 312 565 1234
Fax: +1 312 239 4414

Simply the best. Discover the difference between a hotel and a Hyatt when you stay at our incomparable downtown Chicago, Illinois hotel. Set within the epicenter of the city, our AAA Four Diamond Hyatt Regency Chicago is conveniently connected to the Illinois Center and within minutes of the Magnificent Mile. Sway to the electrified beat of Chicago blues and jazz greats, take in a show at Navy Pier, shop on Michigan Avenue, or enjoy a day in the park or on the water. Our cosmopolitan downtown Chicago, Illinois hotel is central to it all.


  • 2,019 well-appointed guestrooms
  • Grand Beds™ / iHome stereo with iPod® docking station / 37” flat screen TV
  • Generous work desk / Wi-Fi and high speed Internet access

Dining & Entertainment

  • Stetson’s Chop House: A signature Chicago steakhouse, live entertainment
  • BIG Bar: Signature BIG cocktails, appetizers and desserts / DaddyO’s: A cozy Irish bar with pub fare
  • The BISTRO At 151: Breakfast and lunch in the atrium lobby / The BAR At 151: Trendy lounge for cocktails and appetizers
  • J’s Express - open 24-hours: Starbucks coffee drinks, snacks, a quick breakfast or lunch

Boot Camp Cancellation Policy

A full refund (less a $50 cancellation fee) will be given for any cancellation received by August 31, 2012. No refunds will be given for cancellations requested after August 31, 2012. Refunds will not be given for “no shows.”

Hotel Cancellation Policy

All cancellations must be made seven (7) days prior to arrival date to receive a refund.  Cancellations made less than seven (7) days prior to arrival will be charged a fee.  No shows will not receive a refund.

Boot Camp On-site Check-In

Wednesday, October 24, 7:30 am
Location: At the training room Wednesday morning prior to start of first session

Dress Code

Appropriate attire for sessions and networking events is smart casual. We suggest wearing comfortable shoes due to the amount of walking. Comfortable dress is encouraged, but look professional.