Denial Resolution and Management Training Course

The average claim denial costs upwards of $30 to appeal, which can amount to a six-figure annual spend for some healthcare organizations. Consider the added cost of write-offs and you can understand why provider organizations prize medical billers with exceptional denial resolution skills. How would you rate your ability to effectively and efficiently work a denial?

Play a significant role in optimizing your office’s revenue cycle with AAPC's online Denial Resolution Course. This advanced training for billers and other medical professionals lays out the most up-to-date information related to billing and claim denials. Students will gain proficiency tracking claim judgements, understanding types of denial and the steps to resolve them — as well as key aspects of the revenue cycle.

Included in This Course

• Review of the revenue cycle for the medical office
• Proper claims completion for the CMS-1500 claim form
• Review of clearinghouse reports and explanation of benefits (EOBs)
• Common denials and steps to resolve the denials
• Case Studies for practical application of denial resolution
• Interactive lectures covering the healthcare revenue cycle, denial resolution and CMS-1500 claim form
• Denial Resolution final assessment
• Approval for 10 CEUs upon successful completion towards CPC, CPC-P, CPB, CPMA, CPPM, and Specialty Credentials except CIRCC and CASCC (one-time use only)
• Access available for one (1) year from purchase date
• Download Denial Resolution Course Syllabus (PDF)

Additional Information

• Includes certificate of completion
• 10 CEUs upon completion
• Download Denial Resolution Course syllabus (PDF)

Final Assessment:

• Final assessment consisting of 35 multiple-choice questions
• Coding cases from real-world, redacted records
• Must be completed within 75 minutes
• 70% passing score required
• Two exam attempts included with course