CatchTheWind
Guest
Stage 2 of Meaningful Use requires us to receive electronic messages from at least 5% of our patients. This is absolutely unrealistic for our practice; we normally get email or portal messages from patients only once in a blue moon!
Does anyone have any suggestions as to how to get 5% of our patients to send us electronic messages?
(The only idea we've come up with is to have the receptionists hand patients who are sitting in the waiting room a laptop or tablet and ask them to send us a portal message while waiting. This sounds like a mammoth waste of time for the receptionists (because we know the patients are going to ask them to walk them through the process!), not to mention being awkward putting the patients on the spot like that!)
Does anyone have any suggestions as to how to get 5% of our patients to send us electronic messages?
(The only idea we've come up with is to have the receptionists hand patients who are sitting in the waiting room a laptop or tablet and ask them to send us a portal message while waiting. This sounds like a mammoth waste of time for the receptionists (because we know the patients are going to ask them to walk them through the process!), not to mention being awkward putting the patients on the spot like that!)