Reader questions:
Beware Tacking on Additional Patient Charges
Published on Thu Oct 28, 2010
Question: Can we charge a processing fee or a "statement" fee to past due patients when we must send a bill? Minnesota SubscriberAnswer: Charging a statement or processing fee, charging interest on late payments, or even adding on a flat percentage when you send the overdue bill to a collection agency may be tempting to help offset the additional costs your practice incurs by having to bill a past-due patient. Know, however, that such actions could set your practice up for major problems.Here's why: Some payers, including Medicare, do not allow you to charge patients extra charges. With Medicare, you cannot bill for any charges other than those listed in the Medicare Fee Schedule. With private payers, whether or not you can bill a statement fee depends on the contract you have with the payer. Additionally: In some states, it may be illegal for you to charge your patients an [...]