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E/M Coding:

Code Patient Portal Discussions With Virtual E/M Rules in Mind

Published on Thu Jul 16, 2026

Question: A provider asked me about possibly billing a lengthy patient portal exchange with an established patient. The patient described ongoing symptoms, and the provider reviewed the record, discussed next steps, ordered testing, adjusted treatment, and sent several follow-up portal responses over the next few days. Can the provider bill this work, and if so, which code should we use? [...]
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