Evaluation and Management:
Don’t Use Prolonged Services Codes for Calls
Published on Mon Jul 07, 2025
Question: I’m reading documentation notes and see that a provider had a 40-minute phone call with a patient. Can I use a prolonged services code to reflect the time spent beyond 30 minutes included in code 99443? Rhode Island Subscriber Answer: For starters, code 99443 (Telephone evaluation and management service by a physician or other qualified health care professional who [...]