Reader Questions:
Assess PHI Risk When Calling Patient Names
Published on Thu May 20, 2021
Question: Is it OK to call out full names in a waiting room? Can you ask for “John Smith,” or should you only ask for “John?” We’ve been using full names, but our new office manager says that’s not allowable. Delaware Subscriber Answer: Calling out patient names in a covered entity’s office or facility is covered under the incidental uses [...]