Health Information Compliance Alert
Can Your Staffers Call On You For Help?
PDF
Give your employees the gift of communication.
How it works: The contact list should have all the telephone numbers of key recovery players in both the department and the facility, recommends consultant Stephen Priest of Bedford, VT's Professor Steve & Associates. That includes any software or hardware consultants and vendors, Priest notes.
Trainees' contact cards should provide enough information to help them through any disaster recovery snags. Tip: Make your staffers regularly test the numbers on their list to be sure they are correct. Bonus: Making the call helps you determine if the person on the other end of the line can follow through on her part of the plan.
Lesson Learned: Be sure to address even the smallest problems your staff uncovers during these calls. You don't want to wait until it's too late, Priest stresses.
Get started by asking your staff members these questions:
"Whom do you contact during the day to get your job done?"
"Who provides support for your applications?"
"How do you contact those people?"
Health Information Compliance Alert
- Privacy Compliance:
Don't Let Your Notice Of Privacy Practices Go By The Wayside
3 expert tips to help you freshen up your privacy notice. Your notice of privacy [...] - You Be The Privacy Officer:
Should You Track Your Employees' Contact With Patients' PHI?
Question: A patient requested that we account for all disclosures of her protected health information [...] - Reader Questions:
Auto-Reminders Won't Erase Your Compliance Efforts
Question: We plan to hire a service to send automatic telephone reminders to our patients [...] - Reader Questions:
HIPAA Doesn't Halt For Holidays
Question: Our office wants to create a display at the local shopping center to remember [...] - You Be The Privacy Officer:
Are Your Patients Shopping Around?
Question: One of our physicians is concerned that her patient may be "doctor shopping" for [...] - Security Strategies:
7 Steps To Save Your Security Incident Ship
These suggestions will keep your security rule compliance efforts moving. Knowing how to respond to [...] - Privacy Compliance:
Know When To Curb Your Patients' PHI Restriction Requests
Granting restriction requests could be disastrous for both you and your patients. Do you know [...] - You Be The Security Officer:
Is Your Multifunction Printer Harboring ePHI?
Question: We just bought a multifunction printer that also sends faxes, scans and makes copies. [...] - Compliance Tips:
Can Your Staffers Call On You For Help?
Give your employees the gift of communication. Even if you've prepared your staff to handle [...] - Industry News:
Issues Plague Patient"Doctor Interaction On Social Networking Web Sites
Friending patients on Facebook may lead to privacy violation issues, say experts. Should patients and [...]