Industry Note:
CAHPS Survey Mode Change Mulled
Published on Fri Mar 01, 2019
If you are frustrated by the difficulty of getting beneficiaries or their caregivers to respond to CAHPS surveys via mail or phone, a solution may be on the horizon. The Centers for Medicare & Medicaid Services is seeking Office of Management and Budget approval to test “Web Survey Design and Administration for CMS Experience of Care Surveys,” according to a [...]