Industry Note:
Star Ratings Can Vary Widely For Clinical Versus Patient Satisfaction Measures
Published on Fri Mar 04, 2016
If you are confused about your star ratings, you aren’t alone. Patients are also unsure how to assimilate information from the two different composite star ratings available on Home Health Compare, reports National Public Radio. One in five home health agencies has “Quality of Patient Care” and “Patient Survey Results” ratings that differed by two stars or more, a Kaiser [...]