Industry Note:
Use Training To Help Avert Verbal Abuse
Published on Fri Jun 21, 2019
The shortage of home care aides isn’t being helped by the likelihood of abuse in the home care setting, a new study indicates. In a survey that drew nearly 1,000 responses, home care aides reported experiencing at least one of four types of verbal abuse: being yelled at or spoken to in an angry or humiliating tone; being made to [...]