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Home Health & Hospice Week

Industry Notes:

Don't Miss These Crucial CIGNA Takeover Deadlines

Published on Fri Feb 18, 2011

Don't miss these crucial deadlines in the Cahaba-to-CIGNA transition, or your Medicare payments will be cut off. 1st deadline: You must return a revised CMS-588 EFT Authorization Agreement to CIGNA Government Services as soon as you receive a letter from CIGNA requesting it, CIGNA says in a message to providers. The letters to HHAs and hospices went out in early March and providers must return the agreement letters by May 6. In addition to the EFT agreement, you must submit your completed CMS-588 form and a voided check or bank letter of verification, CIGNA explains. "If you fail to complete and return the updated EFT Authorization and account information to CGS, your payments will be discontinued after the transition," CIGNA warns. "However, completion of this information now will ensure that your electronic payments continue." 2nd deadline: On June 13, HHAs and hospices currently serviced by Cahaba must start submitting claims [...]
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