Home Health & Hospice Week

Patient Satisfaction:

CAHPS Survey Patient Criteria

To be eligible for Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys under the new rule, patients must:

• be current or discharged and have at least one skilled care home health visit at any time during the sample month;

• be at least 18 years old at any time during the sample period, and be believed to be alive;

• have received at least two skilled care visits from HHA personnel during a 60-day look-back period. (The 60-day look-back period is defined as the 60-day period prior to and including the last day in the sample month);

• have not been selected for the monthly sample during any month in the current quarter or during the five months immediately prior to the sample month;

• not be currently receiving hospice care;

• not have ''maternity'' as the primary reason for receiving home care; and

• not have requested ''no publicity status." Source: CMS 2010 Rate Update Notice, Nov. 10 Federal Register.