Follow These New Regulations
Published on Mon Aug 08, 2011
In addition to requiring a standardized explanation of benefits (EOB) and allowing the provider to become a claimant, the final PPACA regulations also set forth the following new requirements of which your practice should be aware: Clarification of the meaning of adverse benefit determination -- this means that rescission of coverage is considered a denial and patients can use the entire ERISA appeals process to fight the denial/policy cancellation. Expedited urgent care determination -- this regulation stated that insurance companies had to determine benefits involving urgent care within 24 hours. This requirement was "cancelled," Zhou explains. "The urgent care decision making now has to be as soon as possible, and goes back to the original ERISA regulation which is 72 hours," he adds. Full and fair review -- "The new regulation says that if you ever introduce new evidence (such as a pathology report that wasn't looked at before) or you employ a [...]