Medicare Compliance & Reimbursement

Reader Questions:

Understand How The Part D Appeals Process Works

Question: As a Medicare Part D provider prescriber, our practice was curious about the appeals process for Part D coverage. Is the system the same as other parts of Medicare?

AAPC Forum Participant

Answer: Yes, and no. There are still five levels of Medicare appeals for Part D similar to traditional fee-for-service (FFS) Medicare. Those five steps include the following basics:

1. Redetermination

2. Reconsideration

3. Hearing by an Administrative Law Judge

4. Review by the Medicare Appeals Council

5. Judicial review by Federal District Court

Difference: However, the entity you send your redetermination to as a Part D provider is different from FFS Medicare. For Medicare Parts A/B, you send your first level of appeal to the Medicare Administrative Contractor (MAC) under which you submitted the claim you’re appealing. But as a Part D provider, you’d send your appeal to your Part D plan sponsor. The Centers for Medicare & Medicaid Services (CMS) contracts with nongovernmental entities as Part D plan sponsors.

Additionally, “if a Part D plan sponsor issues an unfavorable or partially favorable redetermination decision, the enrollee, the enrollee’s representative, or the enrollee’s prescriber may appeal the decision to the Independent Review Entity (IRE),” CMS says in appeals guidance. “C2C Innovative Solutions, Inc. is the current Part D IRE. or the second level of appeal, reconsideration, [for] Part D providers,” the agency notes.

Under Part D appeals levels three through five, only the enrollee or the enrollee’s representative may request an appeal from the corresponding entities, but the enrollee’s subscriber may not request an appeal on their behalf. However, if the enrollee’s subscriber is also the enrollee’s representative, they can request the next level of appeal.

Resource: Find more information on Part D appeals at www.cms.gov/medicare/appeals-grievances/prescription-drug.