Neurology & Pain Management Coding Alert

Question: A patient comes in to discuss the care of  his wife, who is also a patient and whom the neurologist is treating for diabetes-related nerve disorders. The neurologist spent 30 minutes with the husband, describing treatment options, diet restrictions, possible outcomes, etc. Because the wife isn't present, may I bill the visit?

Arizona Subscriber Answer: The E/M codes include "face-to-face with the patient and/or the family." But most private payers follow Medicare's policy and don't cover encounters in which the patient isn't present. Most insurers reimburse only for services that the physician delivers directly to the patient. Therefore, you should consider the visit a service to the person who is in the office.
 
Counseling comprises more than 50 percent of the visit, in this case 100 percent. So, you should select the appropriate level of E/M service based on time. For a 30-minute established patient office visit, you should report 99214 (Office or other outpatient visit for the evaluation and management of an established patient ... physicians typically spend 25 minutes face-to-face with the patient and/or family).
 
For the diagnosis code, use either V61.49 (Health problems within family; other), which includes care of or presence of a sick person in the family or household, or V65.19 (Other person consulting on behalf of another person), which includes advice or treatment for a nonattending third party. If the payer does not reimburse for these codes, you may be able to bill the patient - such as the husband in this case.