Optometry Coding & Billing Alert
Reader Questions:
Who Do You Bill When You're a Non-Par Provider?
Published on Mon Jan 10, 2011 
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Question:
Answer:
Your fee is your fee. The insurance company's allowance should not matter.You should collect your full fee from the patient and submit the claim indicating that you do not accept assignment. Send the insurance payment to the patient, reimbursing her the allowable.
Bill the patient:
You have no contract with the payer and you are working just with the patient, therefore you can charge your full fee. Remember the patient and her employer contracted with the payer, not you.Good public relations:
If the patient has a problem with the ultimate allowable fees and wants your assistance to appeal for higher reimbursement, encourage her to bring her remittance advices to you so that you can assist her in increasing the payer's allocated allowances. Offering your assistance to the patient is a value-added service for your patients.Other Articles in this issue of
Optometry Coding & Billing Alert
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