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Orthopedic Coding Alert

Reader Questions:

Feel Safe by Understanding ‘Unsecured Communications’

Published on Wed Apr 07, 2021

Question: Our patients frequently ask if we can send them appointment reminders or bills via email. However, we are currently not equipped with secure email. Is it a violation of the Health Insurance Portability and Accountability Act (HIPAA) to communicate with patients in this way? Virginia Subscriber Answer: Yes, you can communicate with patients via unsecured email. But you will [...]
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