Pediatric Coding Alert

Reader Question:

Find Out What Supports 99441-99443

Question: A parent leaves a message seven days after the previous related E/M visit and wants phone care. Because the caller left the message on the office machine on a Sunday, we did not get the message until day eight. Can we bill for that phone call? Also, can I use a phone care code for a call that a pediatrician makes to the emergency department (ED)? Codify Subscriber Answer: In scenario one, you can report the phone call eight days after the related E/M service with the phone care codes (99441-99443, Telephone evaluation and management service provided by a physician to an established patient, parent or guardian not originating from a related E/M service provided within the previous 7 days nor leading to an E/M service or procedure within the next 24 hours or soonest available appointment ...). Include related phone care that a pediatrician provides to a patient/ [...]
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