Communication in a Nutshell
Published on Mon Jul 01, 2002
Educating physicians on new coding, billing and compliance issues can be summarized in five points:
1. Organize information into concise, highlighted bullets
2. Use one-on-one, short, well-organized meetings to strengthen impact of the new information
3. Follow up on the information by conducting audits to demonstrate the result of training
4. Show appreciation for improvement and participation
5. Keep the lines of communication open between physician and coder/biller to maintain compliance, strengthen accurate coding and billing, avoid unbundling and ensure accurate reimbursement. $ $ $
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