Practice Management Alert

Copayment Collection Fast Course

You can improve your copayment and deductible collection rates without hounding patients by having office staff:

  • verify patients' insurance coverage when scheduling appointments
  • talk to patients before their appointments about their financial responsibility for copayments, deductibles and noncovered services
  • give patients an up-front estimate of what they will owe
  • ask for payment of copayments and deductibles when the patient registers for their appointment
  • offer flexible payment options, like credit cards or extended payment plans. $ $ $